I accidentally deleted an online account

I'm sorry you're having problems. I hate how difficult it is to easily contact any company, they don't make it easy do they.

If you follow this link you can contact them via their online contact box by submitting a 'ticket'. Once you submit one they will respond to you hopefully in a few days.

https://www.myheritage.com/contact-myheritage/customer_support/delete_account/submit_ticket

You'll need to enter your email address, full name, phone number and your account ID. Fill in the text box underneath and explain what happened and hopefully they will be able to get back to you in a few days and get this sorted out.

I hope this helps.

Thats one of the problems, I can't find my account ID, I know they do their best to make these things secure for obvious reasons, but when something goes wrong it seems almost impossible to get right again.

I wonder why these companies make contacting them so difficult? Every portal seems to be open when they want your money, and closed when theres a problem.

**********************

O&U WTF?

TheCatWoman said:

O&U WTF?

SORRY  !!!  

It's OK, I know you were joking, and I do sometimes say things that will make you laugh

I think you've misunderstood.  Or one of us phrased something badly.

I know you aren't my Nan.  Or my Gran. 

But you do continue to make me laugh (and I am fairly sure some of it is deliberate) 


If not...

We were just having a long and jokey-ish conversation that went in many directions.   It just so happened that it was on your thread....    (hangs head in shame etc etc) 

A is just someone I clicked with instantly.  It doesn't happen often.  

Wishing you a pleasant - electronics free - evening.  

I don't think I'm your Nan, all my Grandchildren are in Australia, I won't call you a grandkid, because neither of us are bl00dy goats!

Oh no! what did I admit too?

August said:

it could have been anyone!

it wasn't anyone, it was you !   

I have a very common face, it could have been anyone!

At least you admit it !  TheCatWoman 

August said:

*quietly leaves while whistling*

but I saw you leave 

Websites are basically electrical and they use silicon chips, of course I can break them and generally make them go wrong, I could give you a list of all the mishaps and things that have gone noticably wrong, there are probably many more where I just think the thing was broken before I picked it up

Websites are basically electrical and they use silicon chips, of course I can break them and generally make them go wrong, I could give you a list of all the mishaps and things that have gone noticably wrong, there are probably many more where I just think the thing was broken before I picked it up

It's OK, I know you were joking, and I do sometimes say things that will make you laugh

I think you've misunderstood.  Or one of us phrased something badly.

I know you aren't my Nan.  Or my Gran. 

But you do continue to make me laugh (and I am fairly sure some of it is deliberate) 


If not...

We were just having a long and jokey-ish conversation that went in many directions.   It just so happened that it was on your thread....    (hangs head in shame etc etc) 

A is just someone I clicked with instantly.  It doesn't happen often.  

Wishing you a pleasant - electronics free - evening.  

I don't think I'm your Nan, all my Grandchildren are in Australia, I won't call you a grandkid, because neither of us are bl00dy goats!

Oh no! what did I admit too?

At least you admit it !  TheCatWoman