Community rules

Our Community is designed to be a safe and welcoming place for those that use and visit it for support and information about autism.

By joining the Community you agree to be bound by the following rules:

  1. Only those aged over 16 are permitted to join the community. If you are under 16 please use other services, such as the ones in the Autism Services Directory
  2. This Community forum is public, so do not post personal or identifying details on it. This includes, but is not limited to, full names, addresses, email addresses and phone numbers.
  3. To protect the Community from libel issues, please do not use the forum to identify other individuals, whether in passing or when making complaints. Please use alternative websites or resources if you wish to make a complaint about an individual or third party service.
  4. Be nice to one another and enjoy chatting with others. We encourage conversation and respectful debate; however, insulting posts or comments making personal jibes will not be tolerated.
  5. Please do not post the same message to more than one forum or thread. Duplicate postings may be removed, and may lead to your account being flagged for abuse of the forum.
  6. This is a hate-free zone for autistic people, their families and friends, and professionals working in the field. We do not permit sexism, homophobia, racism, anti-Semitism, religious intolerance, transphobia, disability hate speech, hate speech, obscenities or pornography to be posted or linked to here.
  7. Recommendations are welcome. If you’ve found a service, book, helpline, or product helpful, feel free to share. If you are using an affiliate link, please advise of this in your post or comment. We do not allow users to register an account with us primarily to advertise, or sell, products and services.
  8. Requests for research study subjects and surveys need to be directed to for data protection and research ethics reasons. Further information can be found on our research pages. Please be advised that any requests for research subjects or surveys posted on the Community will be deleted without warning.
  9. Media casting and research should be directed to our Press team by emailing Please be advised that any media casting requests not endorsed by the charity will be deleted without warning.
  10. All the above rules apply to private messages, with the exception that people may wish to arrange to meet in person or contact one another by other means. In these cases please take the utmost care, and ensure that others are aware for your own protection. If you experience difficulties please contact the moderators for assistance.

By joining the Community, you accept that the Community Moderating Team reserve the right to edit or delete comments and may suspend or delete accounts that break these rules.

Our Community Moderating Team are here to help; we will not tolerate any abusive behaviour being directed at them and will suspend accounts if this happens. If you have a grievance please contact the Community Manager ( in the first instance.

Continuously breaking the rules may lead to posts and comments being pre-moderated before being published, suspension of accounts, or deletion if rules continue to be broken. Any attempts to circumvent bans will result in accounts being deleted.

You can read the full legal information related to the Community in our terms and conditions. Thank you for respecting our rules; we hope that you enjoy being part of the Community forum and find it a friendly, helpful place.