Moderators

I have seen several replies on posts today that say,

You may like to contact our Autism Helpline team who are best suited to answer.

This is different from normal, and has made me a little uncomfortable, they are posts i have replied to and to me the mod seems to be saying the answers you already have are crap so ring us for the right answer. An i being over sensative? It's hard enough to write in here as it is without feeling like your answer is being negated by an official

Parents Reply
  • if they don't have enough staff, then why do they keep telling people to contact the helpline, only to wait on hold forever?It sounds like an exercise in frustration rather than a way to get help with a genuine problem. I realise they are trying to help but it just doesn't work to refer people to the helpline all the time.

    I am sorry, but I do not know the answer to the question.

    It does not make much sense to me either.

    I am also worried that a lot of autistic people do not like and prefer to avoid phones.

    I think you'd be a good moderator. I wonder how moderators are chosen.

    Thank you!

    I also would like to know how moderators are chosen. I am trying to figure out and understand this but I cannot find the information.

Children