Moderators

I have seen several replies on posts today that say,

You may like to contact our Autism Helpline team who are best suited to answer.

This is different from normal, and has made me a little uncomfortable, they are posts i have replied to and to me the mod seems to be saying the answers you already have are crap so ring us for the right answer. An i being over sensative? It's hard enough to write in here as it is without feeling like your answer is being negated by an official

Parents
  • I also wonder why they advise people to contact the Autism Helpline when I understand that people wait on hold for a long time, and the wait to receive an answer via email is around a month. I think it's better to get answers from people who have gone through the same experiences, because those answers are provided on a much faster timescale. I don't think they are saying the other answers are rubbish, but what is the point of telling people to contact a helpline that is already vastly oversubscribed?

Reply
  • I also wonder why they advise people to contact the Autism Helpline when I understand that people wait on hold for a long time, and the wait to receive an answer via email is around a month. I think it's better to get answers from people who have gone through the same experiences, because those answers are provided on a much faster timescale. I don't think they are saying the other answers are rubbish, but what is the point of telling people to contact a helpline that is already vastly oversubscribed?

Children