Published on 12, July, 2020
After many Years of being treated like a waste of time, inaccurate reports and broken promises i finally flipped.To them we are known as ' Service users ' ( How nice ).We are nothing but a ' Job ' to themDo they listen ? Do they care ? NO ! They all close ranks and cover each other's backs.Am now in the process of contacting the General Medical Council to report a Doctor about mis/ over prescribing a dangerous drug knowing fully well that i have a drink problem.All they do is close ranks and protect ' their own Have been with them 9 Years and for the last 5 Months they have done nothing but make me worse with false hope, broken appointments,fobbing off etc etc.I truly hope YOUR C.M.H.T works for You.
Today i flipped and drove there and threw my medication right in their face at reception.
Was it reception who prescribed you the drugs and failed to diagnose you in a way you were satisfied with?
If not you owe the receptionist an apology and need to take the issue up with the professionals involved.
Abusing front of house staff for the failings of those behind the scenes is never acceptable.
Good luck with your complaint though - poor quality treatment from the professionals is life changing so should not be tolerated..
Get lost Iain.All you want is positive replies from everyone else.I am 50 and i don't need you dictating to me.Save your Etiquette lessons for your kids.
I'm sorry you feel this way.
Have you considered if you attitude and conflict could be affecting the quality of care you are getting?
It is one thing to be angry at the professionals but to physically lash out at the receptionist and people offering advice on forums is quite something else.
You are unlikely to get any complaints taken seriously while responding in this rage state - I would recommend finding a way to cool off then start collecting all the hard evidence you have to make the complaint more likely to be taken seriously.
I was calm, polite, civil, respectable for Years !I HAVE all the evidence.Management,despite my OFFICIAL complaint have totally ignored me.I have followed EVERY single procedure so excuse me for snapping !You dont't have the facts Iain, i do.