Published on 12, July, 2020
Please be aware that none of our helplines offer a crisis or emergency service.
If you or someone you know is in immediate danger, contact emergency services, such as the police.
Telephone: 999Textphone users: 18000
If you or someone you know needs urgent medical attention, or is suicidal, go to the Accident and Emergency (A&E) department of any hospital or make an emergency GP appointment.
If you need urgent medical advice, call:
Our charity does not have authority under UK legislation to investigate, assess or intervene in cases of abuse or neglect.If you or someone you know may be at risk of abuse or neglect, contact your local children or adult safeguarding services to report your concerns.
You can find their contact details by typing into Google: “[your local authority/trust* name] [ adult/child] safeguarding team].”Ensure the web page is specific to your local authority or trust by checking it ends in .gov.uk or .hscni.net in Northern Ireland.*Use your trust name if you live in Northern Ireland.
If you are having a difficult time, you can call the Samaritans any time, day or night, on 116 123 or email email@example.com
Other helplines and listening services:
These services are delivered by other charities. Information about each service, including their privacy policies, can be found on each of their websites.