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Website Problems/SO FRUSTRATING *Updated*

Deleted user
over 3 years ago

For about a week now, I've had major problems trying to access this forum. Either it partially loads, or doesn't load at all. Even when it partially loads, many of the features of the forum don't work. I can't reply to some threads, and the ones I can reply to don't seem to let me edit my posts or use quotes. On top of all that, if I try to load different topics, it freezes. There's no rhyme or reason to the problems, it's completely random - and if I don't give up soon, I'm going to end up pulling out my hair! Does anyone else have these same issues? I don't think I've seen a website so full of glitches and bugs since the early days of the internet.

UPDATE: *I've switched browser from Safari to Chrome and, fingers crossed, a lot of the issues have been resolved.*

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  • over 2 years ago

    Please do comment on whether you're still seeing the issue with missing Reply (etc.) buttons, as we have released a change to address this. We've also addressed issues with the layout of search. We are aware of the PM problem and working to resolve that.

    The advice and guidance pages do not require sign-ins, and I have not been able to reproduce that effect. When reporting problems, it can be helpful to mention, as many have done in this thread, the browser and device (Android, iPhone or PC, and Chrome, Firefox, Safari or Edge, etc.) that you are using, as that makes it easier for us to test for problems specific to particular ones of those. In some cases, such as access to advice and guidance, the exact sequence of pages that you followed may also be important.

    If this means that information is rather detailed to be relevant in a discussion posting, feel free to email  it to community.manager@nas.org.uk

    Hope this helps.

  • over 2 years ago in reply to WebPM

    Nope - exactly the same - once the little window gets filled, all following messages are hidden behind the text entry box and the right hand scroll bar can only move within the window so all following messages are unavailable - and there's no buttons to delete or move any single messages to try to make a shorter list to see the later messages,.

    This is on a desktop PC with Firefox.

    Also - why are 'vivid' and 'calm' the same?      Why does the top menu bar take 1/4 screen?

    I'm using a 22" screen and the active window is only 6" wide with a 2" blank border both sides and the rhs menu is 3" wide - such a terrible screen experience!   Soooooo much dead space.

  • over 2 years ago in reply to Plastic

    We have deployed a fix today (12 May) to the private messaging, intended to make the layout easier to use and prevent the editing box from overlaying the existing messages, i.e. the issue set out by  above. Feedback welcome of course.

    We will now move on to other issues mentioned here, including the sticky headers, the calm switch, etc.

Reply
  • over 2 years ago in reply to Plastic

    We have deployed a fix today (12 May) to the private messaging, intended to make the layout easier to use and prevent the editing box from overlaying the existing messages, i.e. the issue set out by  above. Feedback welcome of course.

    We will now move on to other issues mentioned here, including the sticky headers, the calm switch, etc.

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