Working for a call centre!

I have recently been working for a call center, due to covid it was a viable option as it was homebased. 

The first week was rough the predicted crash course with fries like any other major corporation. 

I felt stress as I was not trained properly for the job but as the weeks progressed I adapted and learnt on the job, I suppose like everyother person. 

I started to feel really burnt-out at the end of the day and this week past I've been completely exhausted yesterday I had such chest pains that I threw up, my head was sweating and I was dizzy.

Has anyone ever felt like this in a similar role. 

I feel bad, what ever job I do the stress of it alway makes me ill mentally I just push myself through but yesterday I really felt I was going to die, I know that's melodramatic but that how I experienced my situation, plus it being cover incarceration year where I live the doctors surgery isn't even answering the phone not that they did before I suppose. 

Parents
  • yes my first week in telesales was exhausting and stressful. I had a family to support so I had no choice but to keep going while I looked for other jobs. They never really train you well in such jobs ------ u do know the "Smile Rule" right if no say so and I explain it.

    having said all that,,, I was in a room and could listen/copy those nearby so u are very isolated --- have u any contact with any other home-based users of your system because thats where u cam pick up tips really quickly ?

    stick at you will pick up new skills like talking to people, imagining their lives what they look like etc  u get to see/hear the variety of humanity for better or worse Slight smile

    .

  • I have not heard of the smile rules, I feel compelled to aquate the smile rule to information I have retained, I.e when talking smile as it give positive voice tone to the listener and also releases endorphins when you smile, but I have learnt that my assumptions are almost alway wrong. 

  • thats it, always smile even a tiny smile ( half smile ) , it changes the tone of your voice and changes your personality to more friendly ---- it works,,,,, ,,,,,,,,,,,,,,,,its also good for u long term ( from zen meditation whereby u smile during meditation ---- this is why statues of the Buddha nearly always have a half smile ) 

Reply
  • thats it, always smile even a tiny smile ( half smile ) , it changes the tone of your voice and changes your personality to more friendly ---- it works,,,,, ,,,,,,,,,,,,,,,,its also good for u long term ( from zen meditation whereby u smile during meditation ---- this is why statues of the Buddha nearly always have a half smile ) 

Children
  • i know what u mean if i am under stress buy actually think i am ok, my ecezma gets worse  to say "u are under stress"   ---- 

    i do a meditation every lunch time (30m)  as way to keep stress back during a rough week. it is like my escape from everything

    is your skin rash eczema ?  mine is related to sweat so if i am under stress ie working hard I sweat more (invisible amounts) which upsets my eczema. I then use steroid creams to push back the eczema.

    But at times I do lose control of my eczema which is another reason I like Working From Home. I dont use the camera I just use audio in video calls when possible.

  • Believe it or not I am actually good with the customers. 

    I feel the stress is stealthy mentally I feel able to push forwards, but it causes physical issues it begins with skin rash barely noticeable then an escalated physical manifestation of body ache chest pains migraines so on. 

    It feels like my body is rejecting to the stress I've learnt to ignore or bypass.

    I am within a work capacity good with customers because I can manage the customers expectations. 

    Colleagues are a different matter thou but when working from home colleagues pose little if no stress to me.