Published on 12, July, 2020
Simple question, as I only ever received one automated response in reply to several private emails. Some issues should not be aired on a very public forum.
Usually a standard response from NAS is to contact the helpline and give links.
Dear Trainspotter,
I am sorry to hear that some of your messages were not responded too. If you would like us to update your record, so you don't receive these type of emails from us, you can contact our Supporter Care team via email on supportercare@nas.org.uk.
Kind regards,
Ayshe Mod