I accidentally deleted an online account

with My Heritage and now I seem unable to contact them to be able to retrieve it, their help pages are anything but helpful and and contact us dosen't seem to give you nay contact options.

Can anybody help, or will I just have to get my DNA done again with a different company?

Why do these companies seem to make it so hard to contact them?, Why the need for going round in circles? Is this some marketing gimmick, deliberate obfuscation or the enshitification of the internet?

Parents
  • Further looking, I see if you go here - https://www.myheritage.com/contact-myheritage - you can submit a ticket and someone real will respond to you about your problem.

  •    Thanks  !  That was a bit shoddy of me. 

      TheCatWoman breaks everything  ! 

    However its normally electrical. I didn't realise we've moved onto websites now Grinning 

  • I'm not from Wales, I'm from England, I've just lived here long enough to be accepted as local.

  • I guess he was in good spirits until he came home from the pub. 

    Perhaps she was punishing him for going to the pub? You never really knew with her. 

    In truth TheCatWoman won't mind, but I'm just being polite. 

    I guess the real challenge is to find a subject we won't be able to talk about Grinning 

    I've got a funny feeling that might be difficult though !!

  • I can imagine the rows were a bit fierce after your cricket matches. At least if he'd been to the pub though, he must have been in good spirits to some degree. I guess he had the unfortunate job of clearing up the mess...
    Lol Joy
    He must have hated cricket for life because of that!
    Sorry CatWoman! I had forgotten who's thread this was. I might create a Granny thread...
    Welshies Unite!!! We're everywhere... and we never shut up! Maybe that's what drew me to this thread.
    Ok I'll stop derailing this thread now... *shows myself out*
  • He must have been so angry, got the mower out, plugged it in, ready to go and then there's this cricket match taking place

    Well...   He had a petrol mower with a big heavy roller attached, and the lawn was really flat.  It was his pride & joy.  But I guess it also made the perfect cricket pitch Laughing

    She'd wait for him to finish, he'd go to the pub - and then the match would start.  Of course the grass was ruined by the time he came back.  

    I mean she had her reasons.  But she'd also be the first to complain if the garden was a mess.  Sometimes there was no pleasing her. 


    I do feel slightly bad for hijacking  's thread here.  I should apologise.

    However there's some weird irony going on.  I didn't realise you were from Wales.  My Grandmother was born in Cardiff (although from further North) and TheCatWoman is also from Wales.  

    My Grandmother used to say "Us Welshies never shut up" and seems she was certainly right about that Laughing

  • That’s sad for her, having to deal with the moods. It can be so difficult dealing with high and low points in everyday life, but, at least now you can openly seek help without fear of being judged and locked up for life.

    It must have been awful years ago being mentally unwell and not being able to seek help. I’ve read before how people were treated in hospitals back then, dark times, no wonder a lot of people kept their mental wellbeing to themselves.
    It’s good now though that mental health is better understood and more appropriately treated.

    She was seriously funny though.  She'd wait for my Grandad to go mow the garden, and then get us to go play cricket on it deliberately to annoy him.   
    We didn't even have cricket equipment or know how to play it until she went and bought it all !!!

    What that poor man suffered....

    Your poor Grandad... Joy He must have been so angry, got the mower out, plugged it in, ready to go and then there's this cricket match taking place Grin

    Seriously though.  I do get that, I've felt that way myself plenty of times

    Me too, but less since joining here.

    I feel surrounded by friends here, like everyone knows me and I don't have to mask.

    Thanks for putting up with meGrin

  • I think my Gran had bi-polar but was never diagnosed.  She was like a kid that had never grown up some days, and other days she could be a demon from hell.  Her moods were legendary. 

    Thing is, people of her generation were often afraid to go and seek help when they struggled mentally due to the stigmas & the fear they might not be allowed back into society.  Seems ridiculous now, but mental health care was awful decades ago.

    She was seriously funny though.  She'd wait for my Grandad to go mow the garden, and then get us to go play cricket on it deliberately to annoy him.   
    We didn't even have cricket equipment or know how to play it until she went and bought it all !!!

    What that poor man suffered....   Upside down

     I think I’m just lucky I met you first. You’re one of the rare percent who hasn’t ran a mile after meeting me… It will come

    I guess that's a nice thing to say (the first sentence, so thanks)

    Looking at it the other way around, you could argue I'm the one pain in the b*m that keeps on when others give up Laughing  It depends on how you see it!

    Seriously though.  I do get that, I've felt that way myself plenty of times. 


  • This isn't correct terminology but I think we'll get away with it 

    Probably best we keep that one to ourselves lol.

    I think most Grans fit that.

    I remember my Gran saying that nobody was allowed to call her 'Nan' as she wasn't a bl**dy goat, for example.  

    Lmao!!! Laughing Your Gran sounds a good laugh.

    My Gran is my only Gran left now and honestly every day is a good day for her. I don't think I've seen her as her usual mental lovely - not correct I know ;) - self.

    My other Gran (dads side) was lovely but some days she was really frosty. I have a memory of her when I was maybe 6-7 and she was in such a mood she threw her ball of knitting at my dad lol.

    **Oh by the way.  Didn't you say how hard it was to make conversation?   How many subjects have we covered so far? 

     I think I’m just lucky I met you first. You’re one of the rare percent who hasn’t ran a mile after meeting me… It will come Wink

  • She’s a bit mental but lovely

    This isn't correct terminology but I think we'll get away with it Laughing

    The best Gran's always fit into that description, I think.

    I remember my Gran saying that nobody was allowed to call her 'Nan' as she wasn't a bl**dy goat, for example.  

    She had great days, and then days you'd be better off leaving her alone. 


    **Oh by the way.  Didn't you say how hard it was to make conversation?   How many subjects have we covered so far?   Wink

  • Actually probably not my Gran - sounds more like it's your Gran on here - and I just remembered she can’t use her computer without my help…

    My Gran is super opinionated. My mum told her off once and my Gran said she’s a right to be opinionated because she’s been on the planet longer than most people lol Laughingalways says this at the top of her voice in front of people.

    She’s a bit mental but lovely.

  • It's possible. 

    My Gran broke everything too, so I have some sympathies. 

    Also TheCatWoman comes from the place my Gran came from and is just about as opinionated as she is. 

    I think the CatWoman is a little more left wing though. Thinking Also a good thing. Thumbsup 

Reply
  • It's possible. 

    My Gran broke everything too, so I have some sympathies. 

    Also TheCatWoman comes from the place my Gran came from and is just about as opinionated as she is. 

    I think the CatWoman is a little more left wing though. Thinking Also a good thing. Thumbsup 

Children
  • I'm not from Wales, I'm from England, I've just lived here long enough to be accepted as local.

  • I guess he was in good spirits until he came home from the pub. 

    Perhaps she was punishing him for going to the pub? You never really knew with her. 

    In truth TheCatWoman won't mind, but I'm just being polite. 

    I guess the real challenge is to find a subject we won't be able to talk about Grinning 

    I've got a funny feeling that might be difficult though !!

  • I can imagine the rows were a bit fierce after your cricket matches. At least if he'd been to the pub though, he must have been in good spirits to some degree. I guess he had the unfortunate job of clearing up the mess...
    Lol Joy
    He must have hated cricket for life because of that!
    Sorry CatWoman! I had forgotten who's thread this was. I might create a Granny thread...
    Welshies Unite!!! We're everywhere... and we never shut up! Maybe that's what drew me to this thread.
    Ok I'll stop derailing this thread now... *shows myself out*
  • He must have been so angry, got the mower out, plugged it in, ready to go and then there's this cricket match taking place

    Well...   He had a petrol mower with a big heavy roller attached, and the lawn was really flat.  It was his pride & joy.  But I guess it also made the perfect cricket pitch Laughing

    She'd wait for him to finish, he'd go to the pub - and then the match would start.  Of course the grass was ruined by the time he came back.  

    I mean she had her reasons.  But she'd also be the first to complain if the garden was a mess.  Sometimes there was no pleasing her. 


    I do feel slightly bad for hijacking  's thread here.  I should apologise.

    However there's some weird irony going on.  I didn't realise you were from Wales.  My Grandmother was born in Cardiff (although from further North) and TheCatWoman is also from Wales.  

    My Grandmother used to say "Us Welshies never shut up" and seems she was certainly right about that Laughing

  • That’s sad for her, having to deal with the moods. It can be so difficult dealing with high and low points in everyday life, but, at least now you can openly seek help without fear of being judged and locked up for life.

    It must have been awful years ago being mentally unwell and not being able to seek help. I’ve read before how people were treated in hospitals back then, dark times, no wonder a lot of people kept their mental wellbeing to themselves.
    It’s good now though that mental health is better understood and more appropriately treated.

    She was seriously funny though.  She'd wait for my Grandad to go mow the garden, and then get us to go play cricket on it deliberately to annoy him.   
    We didn't even have cricket equipment or know how to play it until she went and bought it all !!!

    What that poor man suffered....

    Your poor Grandad... Joy He must have been so angry, got the mower out, plugged it in, ready to go and then there's this cricket match taking place Grin

    Seriously though.  I do get that, I've felt that way myself plenty of times

    Me too, but less since joining here.

    I feel surrounded by friends here, like everyone knows me and I don't have to mask.

    Thanks for putting up with meGrin

  • I think my Gran had bi-polar but was never diagnosed.  She was like a kid that had never grown up some days, and other days she could be a demon from hell.  Her moods were legendary. 

    Thing is, people of her generation were often afraid to go and seek help when they struggled mentally due to the stigmas & the fear they might not be allowed back into society.  Seems ridiculous now, but mental health care was awful decades ago.

    She was seriously funny though.  She'd wait for my Grandad to go mow the garden, and then get us to go play cricket on it deliberately to annoy him.   
    We didn't even have cricket equipment or know how to play it until she went and bought it all !!!

    What that poor man suffered....   Upside down

     I think I’m just lucky I met you first. You’re one of the rare percent who hasn’t ran a mile after meeting me… It will come

    I guess that's a nice thing to say (the first sentence, so thanks)

    Looking at it the other way around, you could argue I'm the one pain in the b*m that keeps on when others give up Laughing  It depends on how you see it!

    Seriously though.  I do get that, I've felt that way myself plenty of times. 


  • This isn't correct terminology but I think we'll get away with it 

    Probably best we keep that one to ourselves lol.

    I think most Grans fit that.

    I remember my Gran saying that nobody was allowed to call her 'Nan' as she wasn't a bl**dy goat, for example.  

    Lmao!!! Laughing Your Gran sounds a good laugh.

    My Gran is my only Gran left now and honestly every day is a good day for her. I don't think I've seen her as her usual mental lovely - not correct I know ;) - self.

    My other Gran (dads side) was lovely but some days she was really frosty. I have a memory of her when I was maybe 6-7 and she was in such a mood she threw her ball of knitting at my dad lol.

    **Oh by the way.  Didn't you say how hard it was to make conversation?   How many subjects have we covered so far? 

     I think I’m just lucky I met you first. You’re one of the rare percent who hasn’t ran a mile after meeting me… It will come Wink

  • She’s a bit mental but lovely

    This isn't correct terminology but I think we'll get away with it Laughing

    The best Gran's always fit into that description, I think.

    I remember my Gran saying that nobody was allowed to call her 'Nan' as she wasn't a bl**dy goat, for example.  

    She had great days, and then days you'd be better off leaving her alone. 


    **Oh by the way.  Didn't you say how hard it was to make conversation?   How many subjects have we covered so far?   Wink

  • Actually probably not my Gran - sounds more like it's your Gran on here - and I just remembered she can’t use her computer without my help…

    My Gran is super opinionated. My mum told her off once and my Gran said she’s a right to be opinionated because she’s been on the planet longer than most people lol Laughingalways says this at the top of her voice in front of people.

    She’s a bit mental but lovely.