For the Attention of The National Autistic Society

Dear Mellowjian, 

Thank you for your message. Please find a message from the moderators and community rules here: https://community.autism.org.uk/p/rules. I also copy this as follows:

A message from the moderators  

The Online Community aims to allow autistic individuals, family members, friends and professionals space to support one another. While we do have a team of Community moderators, their primary role is to ensure that the community is a safe place for all members, and to ensure that rules are followed.  

Very occasionally, moderators may step in to provide signposting if it is relevant, or if there are concerns for somebody’s safety. The community is not a crisis service however, and moderators are not able to provide emotional support and advice. They may post details of services that can help you if they have concerns about your or some one else’s wellbeing. If you feel you are at immediate risk, please visit our urgent help webpage for information on how to get help.  

If a moderator has not responded to a post, this does not mean that the team are not aware of the situation. There may be a number of reasons that a moderator has not responded, for example, if the community has already provided all of the signposting that a moderator would be able to give, and they are comfortable that there is nothing else that they are able to add. There may also be reasons that the moderation team are not always at liberty to discuss publicly.  

In certain circumstances, the moderation team may need to get in touch with a member directly. If this happens, it will not always be publicly posted on the community thread. This is in order to protect the member’s confidentiality, as it may be a private and sensitive matter.  

Our Community moderating team are here to help; we will not tolerate any abusive behaviour being directed at them and will suspend accounts if this happens. Please remember that the moderators are real people who are volunteers. We are here to make sure the community is a safe environment.  

We do appreciate feedback, as this helps us to improve. If you have feedback, a concern or a question, please contact the Community Manager (communitymanager@nas.org.uk) in the first instance.  

You can read the full legal information related to the Community in our terms and conditions. Thank you for respecting our rules; we hope that you enjoy being part of the Community forum and find it a friendly, helpful place.  

All rules may be subject to amendments. 

If you have any feedback or questions, please contact the Community Manager (communitymanager@nas.org.uk) in the first instance. Thank you. I hope this helps!

Warm regards,

Eunice Mod

Dear Mellowjian, 

Thank you for your message. Please find a message from the moderators and community rules here: https://community.autism.org.uk/p/rules. I also copy this as follows:

A message from the moderators  

The Online Community aims to allow autistic individuals, family members, friends and professionals space to support one another. While we do have a team of Community moderators, their primary role is to ensure that the community is a safe place for all members, and to ensure that rules are followed.  

Very occasionally, moderators may step in to provide signposting if it is relevant, or if there are concerns for somebody’s safety. The community is not a crisis service however, and moderators are not able to provide emotional support and advice. They may post details of services that can help you if they have concerns about your or some one else’s wellbeing. If you feel you are at immediate risk, please visit our urgent help webpage for information on how to get help.  

If a moderator has not responded to a post, this does not mean that the team are not aware of the situation. There may be a number of reasons that a moderator has not responded, for example, if the community has already provided all of the signposting that a moderator would be able to give, and they are comfortable that there is nothing else that they are able to add. There may also be reasons that the moderation team are not always at liberty to discuss publicly.  

In certain circumstances, the moderation team may need to get in touch with a member directly. If this happens, it will not always be publicly posted on the community thread. This is in order to protect the member’s confidentiality, as it may be a private and sensitive matter.  

Our Community moderating team are here to help; we will not tolerate any abusive behaviour being directed at them and will suspend accounts if this happens. Please remember that the moderators are real people who are volunteers. We are here to make sure the community is a safe environment.  

We do appreciate feedback, as this helps us to improve. If you have feedback, a concern or a question, please contact the Community Manager (communitymanager@nas.org.uk) in the first instance.  

You can read the full legal information related to the Community in our terms and conditions. Thank you for respecting our rules; we hope that you enjoy being part of the Community forum and find it a friendly, helpful place.  

All rules may be subject to amendments. 

If you have any feedback or questions, please contact the Community Manager (communitymanager@nas.org.uk) in the first instance. Thank you. I hope this helps!

Warm regards,

Eunice Mod