Published on 12, July, 2020
I'm aware that there is already another thread that is along the same lines as this for email notifications but the mods have been online today and not responded to it, perhaps they're not receiving notifications either!?
For the past 4 days I have not been receiving ANY notifications on the forum (in the lightening bolt thing at the top of the page) for threads that I have either started or participated in. Is anyone else having the same problem?
Hello Community Users,
Thank you for raising this issue.
Just to let you know, I have contacted the suppliers of our community platform regarding community users not receiving notifications. I have also noticed that all the new threads are showing as 0 views, but have had some responses. I have also raised this issue, and will update you all as soon as i get a response.
Kind regards,
Ayshe Mod
As some of you have mentioned, you should now be receiving a flurry of notifications.
Our suppliers have resolved the issue which was due to the community job service (that deals with the sending of emails amongst other things) erroring which in turned stopped the service. They have now restarted it so you should all start to receive your notifications,
Thank you! Now have notification overload!!