You better watch the video, I am amazed.
Thank you for bringing this to my attention, it’s certainly impressive. I hate using the phone so something like this would be very helpful to me. Just wondering though, how good is it at dialects?
This looks excellent!! I don't have a mobile myself but if I never had to make these types of phone calls again, delegating them all to this assistant instead, I might consider getting one!
On the second call, to the restaurant, the assistant appeared to handle accents perfectly well. Better than I did actually as I was relying on the subtitles to make out what was being said.
I can certainly see the benefits for those who like me struggle to use the phone in a relaxed manner, often having to set myself up for it, notepad with every little detail I may have to give, a cup of tea close by for when my mouth dries up, also a cigarette on the go to de stress,
One thing it doesn’t focus on is how the user interacts with google? Do you type your request in or do you have to talk to google itself?
anyway it looks impressive. Thank you for sharing it.
To me, this is perfection. I take days to build myself up to every call and still often can't go through with them .
Yesterday, as a UK resident with access to the NHS, I resorted to private healthcare for the first time and paid for the privilege just because the phone system to book a GP appointment has become so inaccessible for me.
Now, if only it can find a way past security questions for calls to companies I have accounts with. At the moment, my husband makes these for me but they still have to ask me questions to confirm my identity.
You can now book appointments for most NHS GPs via the internet so you may be able to do this at your practice. You simply need to fill in a form and return it to your GPs surgery to obtain your username and password. Someone else can pick up the form for you if you feel unable to and you have this support.
It seems pretty good and handled those calls well. I wonder how many calls it didn't handle so well that they didn't show in their demonstration.
Unfortunately this hasn't worked for me. I believe they have old details on record, so it won't let me access it, and I would need to speak to them to update these details. But I'm never able, when I'm at the GP, to remember to do this, and can't bring myself to go in separately to sort it out. The receptionists, two women, are rude and patronising and so I have never managed to build myself up to the process of changing my details, then all of the steps that will follow.
I believe the issue is that they have the wrong email address for me. I think everything else is accurate, but without updating it I cannot get access.
Could you possibly write a letter to them about the matter and request that they respond to you in writing? It may seem a bit formal, but it would avoid the confrontation with the receptionists and you could cite your difficulties in communicating verbally by way of an explanation for the letter.
Also, if the receptionists are that bad then you could address the letter to your practice manager instead.
While I can do phone calls, I prefer not to - for one thing there's no audit trial of what was said...