Over sensitive spam filter causing posts to be reported/removed

I've noticed on the forum people are becoming concerned about posts being reported, removed, moderated etc.

I've personally experienced a couple of weeks of this and then the whole weekend being unable to post and then a pop up saying that ALL my posts were being moderated.

After the weekend I was told by the mods that this is a technical issue with an 'oversensitive spam filter'.

If you receive these notices, I suggest you reply, as, as far as I know, our posts aren't automatically reinstated without our appeal.

Obviously some posts could be reported for 'abuse' but if you have posted something uncontroversial and it has been removed, it's likely to be this technical error.

Parents
  • Hello ,

    Thankyou for letting us know about this issue and for highlighting this to the community. Sometimes our spam filter may become more sensitive and block posts that should be allowed. Please be assured that our moderation team will review any blocked posts and allow them where they comply with forum rules.

    All the best,

    ChloeMod

Reply
  • Hello ,

    Thankyou for letting us know about this issue and for highlighting this to the community. Sometimes our spam filter may become more sensitive and block posts that should be allowed. Please be assured that our moderation team will review any blocked posts and allow them where they comply with forum rules.

    All the best,

    ChloeMod

Children