Assessment waiting times

Is there any national guidance on appropriate waiting times for adult autism assessments? 

My own assessment seems to be taking an inordinate amount of time and has involved several steps, each with a considerable wait in between:-

1.  Request referral from GP, incl. giving adequate responses to her questions around why I would like a referral.

2.  Receive referral to the local Access Team for a 1:1 assessment as to whether a further referral to the Autism Team is appropriate for me.  This involves an interview of around an hour plus 2 questionnaires to complete and return later.

3.  No feedback from the questionnaires, but then receive a referral to the Autism Team, with a staff member from the Access Team advising that the wait will be 1 year to 18 months and that I will be asigned a care coordinator in the meantime.

4.  Meet with care co-ordinator occasionally, although unsure of her purpose.  She listens but has little to offer inthe way of advice and guidance so the appointments seem pointless.  She does,however, inform me that, due to new working practices, the wait time is now less than a year.

5.  Initial assessment meeting comes in at just under a year and involves meeting with a member of the Autism Team and a social worker.  I am asked to be prepared for a meeting of around an hour and a half but it actually only lasts around half an hour.  This mainly involves them asking questions about my life, incl. childhood and education, but also some very pointed questions about whether I like things to be organised or is there actually anything I don't like to feel or touch.

6.  Wait a couple of months for the next appointment which I'd been given the impression would be imminent.

7.  Next appointment involves two members of the autism team meeting me with my elderly mother (85) and conducting a very long questionnaire-based interview going into my childhood.  It lasts over 2 hours and mum is exhausted afterwards. 

8.  Wait another couple of months and, after querying the process with the Autism Team over the phone, another appointment for a final assessment is received.

9.  This appointment again involves two members of the autism team and is an observational assessment, mainly around the ADOS Module 4 (the flying frogs, the explaining how to brush your teeth, talking about a map and some  further personal questions).  I am told that my case will be taken to a multidisciplinary meeting and they will get back to me.  When I ask about likely waiting times, I am told that, since they only have this meeting once a week, I will get the next available slot but that it might be a few weeks.

10.  Hear nothing for 6 weeks so phone again.  No response.  Email.  No response.  Phone and email.  Apologetic response, explaining that they haven't yet discussed my case in the meeting but that I will hear in a couple of weeks.   I ask whether I will then hear whether I meet the criteria for a diagnosis and no, I won't.  It's just that they'll have had their meeting and will then be able to arrange another appointment for me to discuss the results.  How long will that take?  Another few weeks!

I am still waiting for this appointment date but am wondering - is all of this the usual pattern?  It seems to me that, contrary to what I was advised, the wait is still going to be 18 months once all the intermediate waits are factored in.  And it feels as though I'm never going to hear from them.  Plus, when I complain, I'm referred back to the care co-ordinator with my concerns, even though I know she can't help.  My concern is that, without a firm diagnosis, I cannot access help (for me and my family) from MAIN (a local charity), nor am I really sure whether I'm joining the right groups or seeking the right help.  And we're in a very difficult situation in which we really do need advice and guidance.  The care co-ordinator will be unable to do anything about this stalemate situation.    

Can anything be done?  I appreciate that much will be down to underfunding and autism services not being prioritised, so complaining to the service won't help.  When I asked PALS, they asked me what complaint I had with the service and whether I could talk to the service lead but I explained I'd already done that and that I had no issue with their professionalism, just the wait times and the apparent underfunding.  So i asked whether the trust board were aware of the waits and, if unhappy with these, what was being done about them, and I only got vague responses to the effect that, yes, they are aware and could I address this to the CCG?  I already have.  No response yet.  There's a surprise!

Parents
  • Although it may be impossible to speed up assessment times at present, wouldn't it at least be possible to get some sort of acknowledgement, by letter, phone or text message, that your referral is definitely in the queue, and hasn't simply been mislaid or used for hamster bedding or something? Surely that wouldn't cost much, and would help to reduce anxiety a little. And the average waiting time in a particular region should be made known at the time of referral.

Reply
  • Although it may be impossible to speed up assessment times at present, wouldn't it at least be possible to get some sort of acknowledgement, by letter, phone or text message, that your referral is definitely in the queue, and hasn't simply been mislaid or used for hamster bedding or something? Surely that wouldn't cost much, and would help to reduce anxiety a little. And the average waiting time in a particular region should be made known at the time of referral.

Children
  • Yes, I feel as though my case has just slipped into a black hole.  For me it has been complicated by a previous wait for my adult son to have an assessment.  Once he got to the top of the queue he decided he no longer wanted anything to do with services.  This was understandable after his previous negative experiences with the early intervention team.  However, what it meant was that, in order to get any answers regarding what is going on in my family, I decided to ask my GP for an assessment myself.  Of course, this is regarded as an entirely separate case so I go to the back of the queue.  Overall, though, it's now coming up to 3 years in order to get some answers.  

  • Absolutely! The whole process of getting a diagnosis....preparing my case for the GP, the wait, the assessment and the cold impersonal way I was informed by post... was one of the most autism unfriendly experiences I've been through! It should not be this way!