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Library Etiquette

Yttrium
over 5 years ago

I always use the self service machines when I'm borrowing or returning books. If there is a member of the library staff free at the desk when I use the machines they will tut at me. Is that an unwritten rule of the library? If the librarian is free borrow your books at the desk? Life is so complicated. I find I have to wait till the librarian is busy with another customer before I use the machines or sometimes I just return home bookless and exhausted.

Parents
  • over 5 years ago

    At our library we are encouraged to use the self service machines. If you were to ask a librarian to borrow books , they would take you to the machine and show you how to use it rather than doing it for you. They also have a strange rule about reserving books. If you use the self service computers to reserve a book then it is free. If you ask a member of staff to reserve a book then it costs £1. The lady failed to tell me this until after she had reserved it for me! 

Reply
  • over 5 years ago

    At our library we are encouraged to use the self service machines. If you were to ask a librarian to borrow books , they would take you to the machine and show you how to use it rather than doing it for you. They also have a strange rule about reserving books. If you use the self service computers to reserve a book then it is free. If you ask a member of staff to reserve a book then it costs £1. The lady failed to tell me this until after she had reserved it for me! 

Children
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