Published on 12, July, 2020
I always use the self service machines when I'm borrowing or returning books. If there is a member of the library staff free at the desk when I use the machines they will tut at me. Is that an unwritten rule of the library? If the librarian is free borrow your books at the desk? Life is so complicated. I find I have to wait till the librarian is busy with another customer before I use the machines or sometimes I just return home bookless and exhausted.
Interesting question on etiquette. I'm not sure what the answer is????
I was recently wondering about a similar etiquette question in supermarkets where there are both self service machines and human servers. I personally prefer the self service machines. They don't judge what you're buying and I trust the machine to give the right change.
That does beg the question of what you are buying... and they still have problems when you're using your own bags.