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  • Holidays  As I warned a Holiday Company I get lost easily they told me to get a Doctor's letter and they would expect me to keep up with the group myself although I had  been twice with them before and the guides were helpful.  I rang up a help line and by the way I cannot get through to the NAS help line.  I was told that if I sued the Holiday Company  I would probably not win on reasonable adjustments as the guides are not carers.  I think the Equality Act is largely a waste of time as providers can just get round it.  In Spain the guide in Seville for example asked the others from our boat trip to escort me to the meeting point.  She took good care of me as said that she got her skills in dealing with me as she had children.  The guide in Austria helped me by keeping answering his mobile when I lost the group but he said that the company cannot give me extra help as we were leaving.  Since then the company has put in their rules that you should be mentally and physically well enough to do the holiday and if you need extra help they might get it for you and charge you for it or they might send you home and charge you for the expenses.  They also say that making reasonable adjustments might not include pushing wheel chairs or providing supervision.   What is the point of the EQUALITY ACT?

  • Hi ,

    I'm sorry to hear that you haven't been able to get through to our helpline team. It may be worth sending them a message, you can do so via their webform:

    https://www.autism.org.uk/services/helplines/main/questions.aspx

    Best wishes,

    Nellie-Mod

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