Published on 12, July, 2020
You better watch the video, I am amazed.
http://www.bbc.co.uk/news/technology-44045424
To me, this is perfection. I take days to build myself up to every call and still often can't go through with them .
Yesterday, as a UK resident with access to the NHS, I resorted to private healthcare for the first time and paid for the privilege just because the phone system to book a GP appointment has become so inaccessible for me.
Now, if only it can find a way past security questions for calls to companies I have accounts with. At the moment, my husband makes these for me but they still have to ask me questions to confirm my identity.
Oh yeah! I hadn't thought of these security questions on phone calls! How would that assistant handle those? More precisely, I have to phone somewhere occasionally and say "My voice is my password", I wonder how that works with that assistant?
The demonstration was for everyday actions not requiring security.
Would really want such an assistant knowing all your security answers relating to personal data?