Why does it have to be so difficult?

I went to the shop I got a previous pair of wellingtons to see if they had more, they had none in my size so I took the name and looked online, as you do, did I get what I asked for No, I got almost everything else, including nickers although I'm dumbfounded as to how amazon translated mud rocks ladies wellingtons into nickers! The absurdity of the answers to my seach made me wonder if I would be offered a mountain range or gravel or something because of the word rock.

Why does it all have to be so difficult? Why when we're promised so much do we get so little? The enshitification of the internet gets worse with every search I do.