PIP telephone appointment

Hi. I have a telephone appointment in September for my PIP. I am so afraid, and anxious about this. I'm shaking and it's not until next month. I don't know how I can handle this appointment. Is there anyone that could help me. Maybe assist with the call. My Autism just makes me fear about talking to new people. Please help with ideas.

  • Personally im dreading the whole pip process even if I get accepted fits the whole 3 year review side too 

    yes I might be coping better in some ways in 3 years but I fear they will see this as oh yoir better now when in reality let’s say I can bath more often there will still be that thing of it takes a long part of my morning 

    I don’t want to hijack this thread but im curious if I take the time to write out some of my symptoms(is that even the right word in the context of nd) would people be able to tell me if it’s something that would be considered as daily and mobility etc?

    indint want to get points I shouldn’t get and also indint want to miss out on points I need 

    mobility is my main confusion one esspeicly since my mobility can be a risk to my self but I can get around anyway back on track 

    I think phone appointments can be easier but at the same time it’s harder to judge intentions etc I felt very on edge just asking for the forms 

    oh while I remember too can someone answer will it help my case if my early help worker rights something in the form as supporting eveidence?

  • Another option is to prepare a script with common questions and answers.

    As for "which questions" maybe some here can help, or maybe based on your prior experience (if you have had interviews in the past.)

    They certainly need ID, probably your NIN, and so on.

    Even if they dont ask those exact question you prepare, you will feel more confident and have better answers.

    Is there any family member that could be there? Also asking citizens advice was a great idea. They may be able to join the call even.

  • I know they have to prove you are a real person so they call but it would be so much more comfortable for some if you just had to send in some ID with a completed questionnaire. 

  • Thanks Autismman. I don't have anyone that could help me with the call. I have asked citizens advice about help. See what they say. Thanks 

  • Perhaps try to see the call from a less personal standpoint and view it from a more task focused role. Answer the questions as accurately as possible but try to leave the emotions behind. I know this is so much easier said than done. You never hear anyone say they love phone calls and can’t wait for the next one. Set yourself up somewhere comfortable before the call, get the things around you that bring you comfort. Do you have a close friend or family member who can help you at all?

  • Not understanding the questions is one of my issues, too. Or, rather, I understand the words, but I think of six different ways of answering each question and I don't know which answer the person wants. I might need some clarification or a bit more time to think (or both) and thinking time is not something that works on a phone for me (too much "dead air").

    In general, though, I suppose if you want the PIP, you have to put up with the process. A face-to-face appointment if you could bring someone with you might make you feel more at ease. Even if you could have someone with you for the phone call (put it on speaker), it might help.

  • Damo. It's the whole idea of not what is going to happen with the call. Also not understanding the questions.

  • Is it the appointment in general or the telephone in particular that is causing you the most anxiety? I'm sure I speak for many here when I say, "I HATE phones!" I'd much rather meet someone in person.

    What came as a big surprise to me was finding video calls (which I've had to start using recently) much easier than phone calls. Maybe talk to your service provider and see if you can interact with them via some other medium, if phones are an issue.