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Can you request a job coach change in a non-dwp employment scheme?

DigbyDevon

Hello everyone,

I was just wondering if anyone has any ideas? 

My job coach, not a dwp one, and I have not really been able to build a rapport and she is not great at using computers or finding employment. I just don't feel comfortable telling her my medical information and needs.

I had sent off an email on Thursday to the relevant manager and today I got a response saying that she will be informed as she had no idea about my issues with her! I don't want her as I feel very unsupported by her, let alone told that I made a complaint about her!

For reference I have never replaced any support worker or job coach before. My previous job coach I had for over a year until my time at the hospital came to an end and before that I had two rounds of adult social care support from a gentleman who was fantastic which lasted for over a year too. 

However I am really struggling with this job coach and feel I am putting in all the work in what is supposed to be "support into work", 

Parents

  • It does seem a bit unfair to tell her who made a complaint, it puts more pressure on an already uncomfortable situation.

    When you say she dosen't seem very good with computers, how do you mean? I've had a back to work thingy and they didn't do much either, partly because they couldn't cope with me never having had a career path, more of a tangent, I mean how do you write a CV for a medievalist, retreat leader and hairdresser and that's just the begining of my lack of skills?

    What did the others do that she's not?

    I'm curious and I suspect you might be asked these questions if/when you see her again or someone else in a similar role?

  • in reply to TheCatWoman

    When I say she is not very good at using computers I mean she struggles to type and it really slows us down. We have to do a vocational profile and it took us two weeks just to do 4 section boxes, it took me 40 minutes to do the remaining seven at home. This in itself is not a massive issue.

    However one of the reasons I want a new job coach too is because I don't feel there is any rapport. With previous job coaches they are very easy to talk to and make you feel comfortable giving medical information straight away, whereas I feel she is very guarded and I do feel judged talking to her. She asked me a basic personal question and I just did not feel comfortable saying the real information to her. 

  • in reply to DigbyDevon

    If her job involves typing, and she can't type, then she shouldn't be in that job.  

    If her job involves interacting with people, and she is incapable of doing so, then she shouldn't be in that job.  

    You shouldn't have to suffer due to someone else's incompetence.  Life is too short to put up with nonsense like this.

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  • in reply to DigbyDevon

    If her job involves typing, and she can't type, then she shouldn't be in that job.  

    If her job involves interacting with people, and she is incapable of doing so, then she shouldn't be in that job.  

    You shouldn't have to suffer due to someone else's incompetence.  Life is too short to put up with nonsense like this.

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