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Difficulty getting back on here with new NAS security system

DaveAsperg

So why did NAS. Change the login arrangements. Making it complicated to get back on here.

surely they could have made it easier for the users?

anyone els e found it annoying? And loads of duplicates and awkward messaging.

nice pictures but poor funtionality and lots of grief for us users

  • in reply to Mark (NicheMarket)

    welcome back. you can also add an image now as well like my devil woman :)

  • Good news!

    After 3-4 weeks of not being able to log in and constantly going around in circles a change has been made and I'm able to log on. Hopefully this benefits other users. So if you know people who've been lost cos of this issue let them know it should be working. Whoop!

  • in reply to WebPM

    How about doing a survey of users to find out

  • Hi all

    I'm sorry that you are disappointed. We changed the sign-in system because we wanted to:

    • Replace the platform on which the old sign-ins ran, which was outdated and in danger of becoming insecure
    • Offer social sign-in for users of Facebook, Twitter and so on
    • Introduce email verification, in part to offer some protection against the spam postings that have occurred from time to time on both previous platforms

    Email verification is then a necessary inconvenience for genuine contributors. The need to recreate your sign-ins followed from the change of platform.

    There have been problems with menus and navigation in the new system. We have deployed some enhancements today, and I trust that you will find that the issues are resolved.

    Regards

  • in reply to Plastic

    i think we have lost loads of users. The bugs in the new system made it very difficult for some devices so people left. It simply wasnt tested. before deployment.

    Heart

  • Yeah - we all had logins and passwords saved - so why couldn't they have just ported us all over.     I've noticed a lot of old faces just haven't bothered rejoining.