Account deletion requests

We recognise that users will sometimes wish to stop being an active part of this Community. You can simply stop posting, of course. If you particularly wish your forum name to be removed and your account to be closed, your messages will be reassigned as posted by "Deleted user", so that the rest of the conversations in those threads still make sense. Please email communitymanager@nas.org.uk to request deletion of your Community sign-in.

We do ask, however, that you tell us what you would like us to do about your overall sign-in account. That single sign-in gives you access to various other National Autistic Society services as well, so we need to know whether you would still like to use those. They include our shop, making donations, paying membership subscriptions, and getting access to some member-only resources.

In order to make the single sign-in work, we arranged things so that signing in and coming to this Community creates an account here. So, if you keep your overall single sign-in, and then use it to visit this Community again, you will be assigned a new, anonymous forum name and your deleted account here will be recreated.

The alternative is for our users and supporters to have different sign-ins for our different services. This can be confusing for everyone, and lead to our having different versions of your information stored (even, for example, different email addresses, which may not all be up to date).