told off for calming down

Hi again

My son has just told me that his head of year told him off for being in the learning support area during lessons, and if he is in there he must be working.

He has been given permission took go there to calm down when he gets upset, and is therefore in  no fit state to concentrate on work for quite sometime.

He now feels anxious about being in the room in case she tells him off again.

I have considered emailing her to remind her of why he goes there, but welcome your suggestions.

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