Behaviour at School

Hi, my child is 8 and although quite happy to go to school she is a victim of verbal attacks regularly and at times it gets too much and she will react with physical contact. Yesterday I was asked to collect her because there was contact with an adult and a child. 

I feel that this was unlawful exclusion and despite having two meetings with the school to put a plan in place it seems that there is a lack of understanding and other teachers just have no clue on how to help when a meltdown appears and yesterday there was restraining and taking away her loops which resulted in her then making the physical contact.

I just don't know where to go with the school,I get no guidance from them and rarely any support from the ALNCo on what could make things better, I just feel they have no empathy with how others make her feel and how to help her in school and it has become too easy to call me to sort it out.