Published on 12, July, 2020
Am I the only one who is not receiving notifications when someone has posted to a thread that they are subscribed to?
I e-mailed the community.manager@nas.orge about the lack of 'email-notifications' [from threads] of late ~ at about 15:45 today (Tuesday 23 of July 2019) with my e-mail reading as follows:
I [Deepthought] am no longer receiving e-mail notifications ~ how long might this remain the case?
See also: https://community.autism.org.uk/f/miscellaneous-and-chat/99/not-receiving-e-mail-notifications/67081#67081:
California 2 days ago
I have stopped receiving e-mail notifications for the forum threads.
The last I received was on the 20/07/2019 at 02:23.
Do you experience the same problem?
and:
Plastic 2 days ago in reply to California
Same has happened to me - I'm on Outlook so I suspect their system is rejecting them - I'm suddenly not getting replies from another forum too - bit of a coincidence.
I got a reply from the NAS:
Dear Community User,
.
Thank you for your email and raising this issue.
I have contacted the suppliers of our platform and i have asked that they look into this problem. I will post an update on this thread https://community.autism.org.uk/f/miscellaneous-and-chat/16155/not-receiving-notifications-on-the-forum, as soon as i get a response from them.
Followed shortly thereafter by loads of email notifications of replies from the threads I had subscribed to!
So thanks to the NAS and the platform suppliers for sorting things out. :-)