Spam on the Community - Community Manager

Hi everyone,

As many of you will know, we have been experiencing some spamming in what appears to be Chinese. 

We worked closely with our platform supplier SIFT to remove these as soon as we could and to put measures in place to try and prevent this happening again.

Our first changes did not manage to prevent subsequent attacks. As of this morning we have put in place some more robust measures that we hope will put off further attacks. Spammers are resourceful however and we cannot absolutely guarantee it will not happen again. If it does we may need to consider introducing email validation to the Community.

I would like to apologise for the impact this may have had on Community Members. I fully realise that the community was virtually unusable for many hours at a time.

Thanks to those of you who reported it early .. this was very useful.

Best regards

Bob Chase: NAS Digital Services Manager

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