I didn't know where to put this thread

It could well have been in the mental health and well being box. I finally bit the bullet at the weekend and bought some ear loops, they arrived today and are going back as soon as possible. The instructions make no sense, then when I finally did manage to work out what to do, with the help of AI, they don't fit, the little silicon thingies that are supposed to fit in your ear, don't they're either way to small or way to big. Apparently like many women I have the wrong shaped ear canals, mine are probably more oval than round, I can't say I've ever tried looking down my own ear holes to find out. So I decided to send them back, no can do, although they've emailed me with all sorts of updates including one to tell me they'd been delivered, (no sh1t Sherlock, I'd never have guessed), they have no record of thier arrival and until thier systems are updated they can't issue me with any returns information for "a few days". Funny how they can always take your money within seconds?

This sort of thing drives me mad and being given the brush off by a human after faffing about with a chatbot trying to get it to believe there were two reasons I wanted to return them and not one, I had steam coming out of my ears.

Like in the things that don't work and should thread, this sort of thing drives me mental, I had to buy them online as theres nowhere round here that sells them and I hate dealing with online companies, the web iste was totally crapulous kept tring to sell me a string to keep my ear buds from being lost for £40 before letting me pay for what I did want and now they won't let me send it back, no dobt in the hope that I will either lose them or forget and I get a useless gadget and they get to keep my money.

GGGGGGGGGGRRRRRRRRRRRRRRRRRRRR!

Parents
  • I got my hearing aids from spec savers after going for a test they found wax in one of my ears and sent me to my GP practice to have it removed and then spec savers assessed me for the correct ones and fitted them. They even supply batteries for them. When I run low I just pop in and they give me more. I get them on the NHS. 

  • These aren't hearing aids they're to help block and reduce ambient noise, I was confused too. Specsavers didn't know what I was talking about after I had a hearing test and said I wanted to hear less not more. I have normal age related hearing loss, I don't need hearing aids I just don't want to hear competing music in shops or the neighbours kids screaming so as I can enjoy my garden.

    I dont' have a credit card, but I will get my money back, you can be sure of that, if they drag their feet anymore I'll ask them if I should get in touch with BBC Watchdog, or a newspaper consumer advice column, its amazing how fast the threat of bad publicity makes them ameanable

Reply
  • These aren't hearing aids they're to help block and reduce ambient noise, I was confused too. Specsavers didn't know what I was talking about after I had a hearing test and said I wanted to hear less not more. I have normal age related hearing loss, I don't need hearing aids I just don't want to hear competing music in shops or the neighbours kids screaming so as I can enjoy my garden.

    I dont' have a credit card, but I will get my money back, you can be sure of that, if they drag their feet anymore I'll ask them if I should get in touch with BBC Watchdog, or a newspaper consumer advice column, its amazing how fast the threat of bad publicity makes them ameanable

Children