It could well have been in the mental health and well being box. I finally bit the bullet at the weekend and bought some ear loops, they arrived today and are going back as soon as possible. The instructions make no sense, then when I finally did manage to work out what to do, with the help of AI, they don't fit, the little silicon thingies that are supposed to fit in your ear, don't they're either way to small or way to big. Apparently like many women I have the wrong shaped ear canals, mine are probably more oval than round, I can't say I've ever tried looking down my own ear holes to find out. So I decided to send them back, no can do, although they've emailed me with all sorts of updates including one to tell me they'd been delivered, (no sh1t Sherlock, I'd never have guessed), they have no record of thier arrival and until thier systems are updated they can't issue me with any returns information for "a few days". Funny how they can always take your money within seconds?
This sort of thing drives me mad and being given the brush off by a human after faffing about with a chatbot trying to get it to believe there were two reasons I wanted to return them and not one, I had steam coming out of my ears.
Like in the things that don't work and should thread, this sort of thing drives me mental, I had to buy them online as theres nowhere round here that sells them and I hate dealing with online companies, the web iste was totally crapulous kept tring to sell me a string to keep my ear buds from being lost for £40 before letting me pay for what I did want and now they won't let me send it back, no dobt in the hope that I will either lose them or forget and I get a useless gadget and they get to keep my money.
GGGGGGGGGGRRRRRRRRRRRRRRRRRRRR!