I need an Iain!

My pooter's acting up again, I'm not asking for help because I won't understand what I'm being told, but I wish I had an Iain for whom all these things are so easy.

When I open a window and get my usual page with icons etc and do a search, then go down the page to the result I want, I get the page from the icon that was under the search page? Or it goes back a page I already have open whilst closing down the new one. Has my pooter had it?

Parents
  • When I open a window and get my usual page with icons etc

    Just to help us here - is this when you are using the program you use to browse the web or is it clicking on the bottom left of the screen to see all the programs installed on your computer?

    Has my pooter had it?

    Nah, it is probably just in need of a kick. I would suggest starting with a reboot - Start - Power - Restart

    This tends to reset any temporary stuff and is a great starting point.

Reply
  • When I open a window and get my usual page with icons etc

    Just to help us here - is this when you are using the program you use to browse the web or is it clicking on the bottom left of the screen to see all the programs installed on your computer?

    Has my pooter had it?

    Nah, it is probably just in need of a kick. I would suggest starting with a reboot - Start - Power - Restart

    This tends to reset any temporary stuff and is a great starting point.

Children
  • I always turn my pooter off after every session, shut everything down and switch off. 

    This when I've got the internet open, I use firefox and theres the page with icons of regularly used sites and the search bar, one at the top and one in the middle of the page. I enter a search, say for amazon and a drop down list appears with various options, some about the river some about amazon servies etc, I will move the cursor to amazon books and click, but instead of getting amazon books, I get a page for the icon under the drop down menu. Sometimes say if I'm reading a post and I want to check something, I will open another window and search for the relevant information, when I click on the option I want from the drop down list relating to the search, the second window that I was searchng on shuts down completely and I end back here, or it just switches me here leaving the search in limbo

    If it happens mid afternoon then I know its the internet connection itself acting up, as it does every day even though we now have new fibre optic superfast BB and new cables and everything coming into the house