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I need help... My laptop's audio speakers are not behaving right.

imdonenow

To start, my laptop is a HP Omen, currently Windows 10 (I know it's not the more up-to-date Windows 11 but there's still nothing I can do to upgrade to it, even for so long with many Windows 10 updates installed), and is 6 years old since I last got my laptop as a Christmas present from late 2016. The names of the audio speakers on my laptop (probably that one above the keyboard) are Bang & Olufsen and Realtek High Definition Audio, but for some strange reason, one of them (I'm not sure which one) always has a tendency of automatically lowering the sounds and music being played out of the speakers, even occasionally. So annoying, which is why I can't get to hear more music and sounds as it's so quiet. I'm not even lowering the volume myself, it just does it on its own. I think the reasons why this happens is because either something loud is playing or an instant spontaneous sound plays out of nothing, one after the other, so it's sensitive at that. I also don't like why it won't play louder sounds and/or music as it limits/restricts the level of volume. But I'm not deaf even the slightest, since my hearing is perfect and I don't really mind even loudness (unless if it's EXTREMELY loud, then my ears wouldn't stand it).

Very annoying all this is. Why is it that computer manufacturers have to make these such "modern" technology worst rather than better, or just keep the actual level of "goodness" intact? I also tried looking in the audio settings to find a way to stop all this auto-volume-adjustment and restrictions, but none of them seem to be the right one, after I tested. Does anyone here know how to solve the problem? I know this site's not about computers but I can only ask here, not elsewhere (and I'd rather not make yet ANOTHER bloomin' internet account just for the sake of it, as it just asks for further chores, annoyances and piling up stuff and notes required). And don't even ask me about how all computer technology works either, since computers are very complicated, and I prefer to stick to the basic or most familiar side of things. I only wish to know how this audio problem can be solved. Or, do I need another new laptop if there's not any way to dealing with this situation on my current one?

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  • imdonenow said:
    for some strange reason, one of them (I'm not sure which one) always has a tendency of automatically lowering the sounds and music being played out of the speakers, even occasionally.

    What program are you using for playing the audio? Maybe try a different one to check it isn't that (eg use Windows Media Player and VLC media player for comparison.

    Next go to the bottom right of the screen, find the volume icon, right cick and select Spatial Sound and check it is set to off.

    Next go to the volume icon, right click, select Open Volume Mixer and check all settings are at the default levels (eg 70% or so)

    Next go to the volume icon, right click, select Open Sound Settings - in here check the Output device is set to the onboard speakers and the master volume is set at a reasonably high level. Click on Device Properties and check the balance is the same for both sides.

    Lastly go to the volume icon, right click, select Open Sound Settings - On the top right click on the link to Sound Control Panel. In here click your speakers and click on Properties. On the Advanced tab make a note of the settinfs and try deselecting the check boxes for letting apps take control of settings. These can alway be reset.
    Also check the default format is set as 24 bit, 48k Hz

    This should eliminate any operating system or application control issues and will narrow it down to the hardware which Snowkatt has pointed out is actually the most likely culprit.

    The above list at least lets you check if it can be fixed without having more wires and stuff on your desk.

  • in reply to Iain

    I don't know, and...sorry to pardon, but you used a word I don't like - "pr*p*rti*s". Sorry, but it's offensive to me. Long story why.

  • in reply to imdonenow
    imdonenow said:
    I don't know, and...sorry to pardon, but you used a word I don't like - "pr*p*rti*s". Sorry, but it's offensive to me. Long story why.

    It is part of the bit in Windows you need to click on to get to the solution so I don't know of any other way to get you to it. No offence intended.

  • in reply to Iain

    Oh, yes that. Thank goodness for languages, especially Japanese, as it's not even letters. Seems as though I can only trust that language, and not the cruel, realistic English, which I'm otherwise only perfectly familiar with.

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