I need help... My laptop's audio speakers are not behaving right.

Everything  ?

Does that including  using external speakers  ?

However your laptop is from  2016, and if you haven't  reinstalled windows  since, that might be the issue. Windows has tendency to  go  "funny"  after years of use with out a reinstall.

Your laptop is a  decent laptop, but it's an old laptop, eventually these things will go obsolete.

But for the time being a reinstall and\or  external speakers might help.     

Have you tried backing it up, wiping it and reinstalling Windows?

You will need an installation disk / USB and license key plus the software you plan to use - not a straightforward task unfortunately.

It is cheaper than replacing it and you can probably sell it with a fresh install of Windows and use the money towards a replacement (even secondhand) laptop.

...Well I tried EVERYTHING here as listed to see if it would stop the volume from lowering or being weird itself once I tested each time, but STILL it didn't work. It's just annoying me even more now, as if my laptop can't ever be convinced at all, or won't allow my preference. I honestly don't get it. I turned off pretty much all of the obvious settings and then tested playing a spontaneous sound again and again, but it still doesn't keep the same as I want it to be. Maybe it's because my laptop is a rubbish one, and everyone else's computers are always much better (even my mother's)? Will I ever know what the REAL answer to this problem of sounding could be? Like you said, the "culprit"? Sigh... -_-'

Then your best  option is a set of external speakers.

Cheaper then a new laptop.

Easier then fiddling with all the options or opening the laptop up.

Oh, yes that. Thank goodness for languages, especially Japanese, as it's not even letters. Seems as though I can only trust that language, and not the cruel, realistic English, which I'm otherwise only perfectly familiar with.

You could install windows in another language - that would do the trick. Japanese almost certainly has different words for it.

Yeah, well, I just have my hand covering such horrible words like this one, because they're not reasonable in look and sounding. And I'm feeling very rotten right now, because of other upsets getting me down like this. Also I prefer the alternative word "belongings", so... Recall what you said: Go to Sound Belongings to fix solution, blah blah blah. I'm sorry for being weird like this now... I'm just...bloody angry, that's what. -_-'

imdonenow said:

I don't know, and...sorry to pardon, but you used a word I don't like - "pr*p*rti*s". Sorry, but it's offensive to me. Long story why.

It is part of the bit in Windows you need to click on to get to the solution so I don't know of any other way to get you to it. No offence intended.

I don't know, and...sorry to pardon, but you used a word I don't like - "pr*p*rti*s". Sorry, but it's offensive to me. Long story why.

Well all that and off course using  external speakers, if the problem persist then the laptop has a real issue and needs a  re install  ( in the best case scenario)

But  a laptop this capable deserves a shot.

That is true - I find old laptops can live a long life if they are looked after and treated to an OS reinstall once every few years.

Another thing that sprung to mind was an issue I used to deal with fo Dell Latitude laptops - they used to develop a tick - tick sound or would play only at low volumes. This turned out to be an issue where the cables connecting the speakers to the motherboard were not seating cleanly and were partly coming off.

I used to re-seat the connectors (had to take the back off) to test it was OK then add a little blob of clear silicon to glue them in place. That seemed a common problem with that particular model (7450 I think).

It may be worth checking this if all else fails.

And if it persists, do you have the OS and key to reinstall Windows? That will be your last hope I suspect.

All that beats buying a new laptop.

imdonenow said:

for some strange reason, one of them (I'm not sure which one) always has a tendency of automatically lowering the sounds and music being played out of the speakers, even occasionally.

What program are you using for playing the audio? Maybe try a different one to check it isn't that (eg use Windows Media Player and VLC media player for comparison.

Next go to the bottom right of the screen, find the volume icon, right cick and select Spatial Sound and check it is set to off.

Next go to the volume icon, right click, select Open Volume Mixer and check all settings are at the default levels (eg 70% or so)

Next go to the volume icon, right click, select Open Sound Settings - in here check the Output device is set to the onboard speakers and the master volume is set at a reasonably high level. Click on Device Properties and check the balance is the same for both sides.

Lastly go to the volume icon, right click, select Open Sound Settings - On the top right click on the link to Sound Control Panel. In here click your speakers and click on Properties. On the Advanced tab make a note of the settinfs and try deselecting the check boxes for letting apps take control of settings. These can alway be reset.
Also check the default format is set as 24 bit, 48k Hz

This should eliminate any operating system or application control issues and will narrow it down to the hardware which Snowkatt has pointed out is actually the most likely culprit.

The above list at least lets you check if it can be fixed without having more wires and stuff on your desk.

Nice laptop.

It's a high end  laptop thats still good to this day, you do not need a new one.

the Realtek is the audiocard ( it makes the  sounds) and the Bang & Olufsen are just the speakers outputting the realteks audio.

Your problem then, the speakers themselves are the issue according to several reviews they are