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Possible personal injury claim?

CaliforniaDreamer95

My, now former, employer placed me in a customer facing environment in which I endured high levels of verbal abuse and aggression from customers. They moved me from my normal office environment into a call centre at a different site, at an hour's notice.  There was no regard as to how I was to get there, as I don't have my own vehicle.

I did the job for three weeks before I had to sign off with stress.

I was made redundant a few months later.

The experience left me and my family feeling very bitter and it destroyed the bit of confidence I managed to build up.

Do I have grounds to pursue a claim against my former employer?

Parents

  • I'm going to quote you what this solicitor says about personal injury for stress / psycological issues.

    "In order to prove a stress at work claim, an employee has to prove:

    • that they have a psychiatric illness
    • that the employer breached their duty of care
    • that the working environment posed a risk of causing a psychiatric injury
    • that the employer knew or ought to have known that the employee was exposed to a risk that could result in a psychiatric illness"

    Now Personal injury is a QOCS covered form of lawsuit. Basicly you can get a no win no fee lawer for this sort of case so I would go speak to a lawer who will take you very seriously (since there may be money in it for them if you win) instead of asking amatures like us.

  • in reply to Peter
    Peter said:
    "In order to prove a stress at work claim, an employee has to prove:

    I guess a key point for the OP is that the employer would have to know of your diagnosis in order for them to have any reasonable duty of care - did you supply them with the diagnosis prior to the role change?

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