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Possible personal injury claim?

CaliforniaDreamer95

My, now former, employer placed me in a customer facing environment in which I endured high levels of verbal abuse and aggression from customers. They moved me from my normal office environment into a call centre at a different site, at an hour's notice.  There was no regard as to how I was to get there, as I don't have my own vehicle.

I did the job for three weeks before I had to sign off with stress.

I was made redundant a few months later.

The experience left me and my family feeling very bitter and it destroyed the bit of confidence I managed to build up.

Do I have grounds to pursue a claim against my former employer?

Parents
  • CaliforniaDreamer95 said:
    They moved me from my normal office environment into a call centre at a different site, at an hour's notice.  There was no regard as to how I was to get there,

    I don't think there is any obligation to give you any notice about relocating where you work so long as it is in a reasonable distance of the normal location, but if you have to travel a long distance more then they may need to have provided you a relocation allowance of some kind.

    I don't think that how you get to work is their issue however. You need to work that out on your own the same as everyone else at that site.

    If the role you were performing was significantly different (eg you went from from a project assistant position to a end user support position where you had customers in front of you, then they needed to have given you notice of the change in your job.

    I would gather all the facts together and speak to a no-win, no-fee solicitor to see if they think you have a case.

Reply
  • CaliforniaDreamer95 said:
    They moved me from my normal office environment into a call centre at a different site, at an hour's notice.  There was no regard as to how I was to get there,

    I don't think there is any obligation to give you any notice about relocating where you work so long as it is in a reasonable distance of the normal location, but if you have to travel a long distance more then they may need to have provided you a relocation allowance of some kind.

    I don't think that how you get to work is their issue however. You need to work that out on your own the same as everyone else at that site.

    If the role you were performing was significantly different (eg you went from from a project assistant position to a end user support position where you had customers in front of you, then they needed to have given you notice of the change in your job.

    I would gather all the facts together and speak to a no-win, no-fee solicitor to see if they think you have a case.

Children
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