Increasing frustration with NAS website. It's putting me off using it.

I'm getting more and more frustrated with this website. Not just the forum, but the website as a whole. I have recently been diagnosed and would like to read up on information but everytime I go to the "help section" it comes up with a page which seems to be asking me to create an account "tell us about you...name title etc". It's completely putting me off from using the website. 

I even struggled to send NAS a message about this due to this problem popping up on the "contact us" page. I managed to in the end by replying to an email which they had sent me in a reply to something else I enquired about some months ago. I've used two different devices and the same thing happens on both devices.  How are people supposed to access your service for infornation?! Is it just me who has this problem?