Frustration at NHS computer systems.

A long standing problem resurfaced today.

I went to the chemist with my prescription and the chemist refused to give me my medication because I couldn't confirm my address.

Eventually it became clear that the computer system had printed my previous address on the medication.  And I was verbally giving them my current address.

Now, back to the beginning of this story.  I moved to my current flat eight years ago.  I registered with a new local GP and gave my new address.  So far so good.

A couple of years later I ended up in hospital with heart problems, the hospital medical records dug up my old previous address.  I gave them my new address, they kept finding my old address in their system.  I even missed follow up appointments because the hospital sent them by post to my previous address.

Yesterday, my GP sent me to hospital for X-rays to check if I hadn't broken my foot.  Everywhere, I gave my current address.

Today I went back to the GP and I was prescribed strong painkillers.

My prescription had my current address.  But the pharmacy computer printed my old previous address on the medicine itself.  So the pharmacy assistant was at a loss what to do. Eventually, reluctantly they gave me the pain killers.

What a hassle.