Anyone else having issues with the website?

I often can't reply on the forums unless I press ctrl+f5 to reload the page - otherwise it sits doing nothing when I submit. Also, I am asked to sign in, unless I am in the forums then it shows me signed in!
Speed is chronically slow.

Click on my account link and get a page saying to press a different link instead.

It's very messy. It's getting to the stage now whereby it's almost unusable. As a software developer I find this really annoying.

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  • I'm sorry you're having trouble, but please keep the comments coming. We are using them to work on some observed issues. We've done a fair amount in the background on performance, as there are a number of factors, and some more steps are in hand now. We're involving various parties in doing this.

    The inconsistencies over sign-ins are because we have single sign-on across several sites. Our main site https://www.autism.org.uk/ manages sign-ons for both itself and this site https://community.autism.org.uk/ We have some issues to resolve with the expiry of those sign-ons; essentially, what you are describing is the sign-on expiring on the WWW site before it expires here on the Community, and arguably too quickly. You can sign on again if you need to go to a WWW page, such as My Account, but I agree that it is annoying. Different systems have different sign-on designs, and making them work consistently is more difficult than it can perhaps look, but we are aware of the issue.

    Again, I am sorry for the inconvenience.

  • I appreciate the difficulties that arise with large scale sites - it's what I specialise in! Especially when you are mixing forums that are presumably 3rd party with customs scripts and their various logins/profiles.

    A quick fix for another issue can be done easily - if I go to autism.org.uk (without the www), it's not routing the the www version so I get your IIS7 welcome page.

  • We retested for that recently. I'll get it looked at again, thanks.

  • Yes, I found the same. I've requested a fix.

  • Apologies for not being a bit clearer - it's when you have https without the www it goes to the iis7 page Slight smile

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