Moderators

I have seen several replies on posts today that say,

You may like to contact our Autism Helpline team who are best suited to answer.

This is different from normal, and has made me a little uncomfortable, they are posts i have replied to and to me the mod seems to be saying the answers you already have are crap so ring us for the right answer. An i being over sensative? It's hard enough to write in here as it is without feeling like your answer is being negated by an official

Parents
  • I also wonder why they advise people to contact the Autism Helpline when I understand that people wait on hold for a long time, and the wait to receive an answer via email is around a month. I think it's better to get answers from people who have gone through the same experiences, because those answers are provided on a much faster timescale. I don't think they are saying the other answers are rubbish, but what is the point of telling people to contact a helpline that is already vastly oversubscribed?

  • I just thought of something else: why don't some of the helpline people come on here and answer the questions on the forum so everyone can see the answers and then new people with the same questions can simply look at the answers that are already posted on the forum?

  • Greetings, I am Posting here to very much support what DragonCat16 says as well.

    NAS Moderators generally try to remain "Neutral" (if not aloof). There are a few exceptions, but theyare very few, and I would like to see anyone prove me (us) wrong about the fact that the Moderators, when replied to, generally do not engage - Unlike the WebPM!...

    Not all of us can EMail, but we can Post here. And some of the helpline people may be already here, yet they prefer anonymity, or else invite a flood of replies at them... As with the "feedback" Thread which they have ignored for a very very long time...

Reply
  • Greetings, I am Posting here to very much support what DragonCat16 says as well.

    NAS Moderators generally try to remain "Neutral" (if not aloof). There are a few exceptions, but theyare very few, and I would like to see anyone prove me (us) wrong about the fact that the Moderators, when replied to, generally do not engage - Unlike the WebPM!...

    Not all of us can EMail, but we can Post here. And some of the helpline people may be already here, yet they prefer anonymity, or else invite a flood of replies at them... As with the "feedback" Thread which they have ignored for a very very long time...

Children
  • ...Me again. I forgot to write... That the "Mods" generally do not/will not write anything which could possibly be (mis)interpreted as bad advice, hence the neutral and aloof part. 

    A good example is when they usually post address to that "NAS-dot-aspx" address, when someone has asked for a specific link. The specific link does not always exist, and the NAS Website is very difficult to negotiate in places... but NAS will not say that.

    Also, "NAS cannot be held responsible for information given outside of NAS"...etc. etc. Hopefully anyone gets what I mean, here...?