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How do people manage tech?

TheCatWoman

For me its so stress inducing, it never seems to matter what I do things go wrong and they go wrong in a big way, or just so frustratingly small things that will not do as they're asked. People tell me it's not just me it happens too and that I'm forgetting all the times its worked and I find I can't really believe them, I know part of it is learning difficulties, some tyes of information go straight to long term memory storage without ever passing through short tem memory, so I've  probably got multiple memories of how to do simple things like C&P, but no way to access them and every time I try  its like the first time. I've tried doing the same things over and over in the hope of getting them to stick in my memory, onl they don't, although I remember having done so, just not what I did.

I had a horrific experience with a new computor a couple of weeks ago, I ended up locked out of everything except my email as it refused to accept any of my existing passwords, refused to accept new passwords and OTP's, it was treating me like I was an invader into my own stuff. I had to write to the comunity manager to help me get back on here as I was stuck on the sign in/reset password page going round in circles.

Its upset me so much that I'm still using my old laptop as I'm to afraid to go on the new one, even starting it up feels risky as I don't know if it will do it again or infect this old one. I'm going to have to get a new phone soon as my current one has a big crack on the casing and I know I should upgrade to something more modern and not an old basic flip top doro. I get so overwhelmed so easily with any thing techy, people starting asking questions and using words I don't understand or why they're asking, then they get cross or disapoiinted that I don't know and I get upset and have the urge to crawl under the table and hide. I've had a few people try and teach me but things have always gone wrong and they can't help anymore or they've just got frustrated or even worse set me up to fail. Everytime I successfully log on to my pooter and do what I need to do, even here I feel like I've got away with it rather than done something normal.

Parents

  • I first learned to use a computer by getting trained to use a massive Olivetti system. I forgot most of what I was instructed to do the next day so the session was repeated. I took notes of every action and I even copied the symbols on each key so that there would be no mistake of what to click. After repeating these actions over the next weeks, it soon became second nature. 

    Years later I went on courses. As before, I had to take notes of every action to refer to later. Like many people, my short term memory isn’t reliable for things like that so the notes were a necessity.

    Nowadays I use a Mac, iPad and iPhone. It’s set up so that if I start something on one device, I can continue it on another and documents can be accessed from any one at any time. If there is a major software update and the required actions to perform a task change, I can search for how to do this in the online instructions. If I buy a new device, everything in my old device is transferred automatically. 

    I don’t know if you are wanting help or not. A while back I gave you the details of people who can help you in your part of Wales. The organisation was set up to deal with people in situations such as yours.

  • in reply to ArchaeC

    Hi.ArchaeC

    I agree completely about Apple. Love how my iPhone and iPad synch and back up automatically. I store everything in iCloud which is brilliant and so cheap for the huge amount of storage. I’ve recently ditched my iMac desktop as it was too big and didn’t do anything the current generation of iPads can do. My very first Mac was a Performa 630 in 1993, it cost twice as much as top of the range Apple kit does now, I presume as they have dominated the global market they are achieving significant economies of scale.

    Obviously Im a big Apple fan but I genuinely believe they have every almost every angle nailed, though I admit to knowing nothing about gaming and acknowledging that MS Office has always been superior for business applications. 

  • in reply to Alice-nice-Alice

    Hi Alice

    You could be right in saying Apple have almost every angle nailed. I'm a big Apple fan too and I would never go back to a PC. My Apple journey began much later than yours with a third generation iPhone followed a few years later by an iPad. The big switch from a PC to an iMac was around 13 years ago. My iMac is ancient now so in April I replaced it with a new MacBook Air (a ‘Which Magazine’ best buy). It can do so much compared to my old iMac. I find the screen of the iMac easier on the eye but the MacBook meets my needs now.

    The current generation of iPads are incredible. My iPad Pro is getting on in years and I have run out of space so most of my documents and rarely used apps are offloaded to iCloud. Not sure I could justify getting a new iPad just yet. I have an Apple Watch and use AirTags on my keys and bags. The Apple interface is so clear and commands are intuitive. Moreover, Apple customer support is second to none, even years after purchase. 

    Recently, I used a friend’s PC which had a software issue and I tried to get support from Microsoft. It was a nightmare and all I could find was some blog which didn’t address the issue. Apple is just one phone call or email away and they respond to queries promptly - no hanging on a long call or waiting days for an email response. Having said that, the Apple operating system is so reliable that there wouldn’t usually be a need to make contact.

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  • in reply to Alice-nice-Alice

    Hi Alice

    You could be right in saying Apple have almost every angle nailed. I'm a big Apple fan too and I would never go back to a PC. My Apple journey began much later than yours with a third generation iPhone followed a few years later by an iPad. The big switch from a PC to an iMac was around 13 years ago. My iMac is ancient now so in April I replaced it with a new MacBook Air (a ‘Which Magazine’ best buy). It can do so much compared to my old iMac. I find the screen of the iMac easier on the eye but the MacBook meets my needs now.

    The current generation of iPads are incredible. My iPad Pro is getting on in years and I have run out of space so most of my documents and rarely used apps are offloaded to iCloud. Not sure I could justify getting a new iPad just yet. I have an Apple Watch and use AirTags on my keys and bags. The Apple interface is so clear and commands are intuitive. Moreover, Apple customer support is second to none, even years after purchase. 

    Recently, I used a friend’s PC which had a software issue and I tried to get support from Microsoft. It was a nightmare and all I could find was some blog which didn’t address the issue. Apple is just one phone call or email away and they respond to queries promptly - no hanging on a long call or waiting days for an email response. Having said that, the Apple operating system is so reliable that there wouldn’t usually be a need to make contact.

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