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How do people manage tech?

TheCatWoman

For me its so stress inducing, it never seems to matter what I do things go wrong and they go wrong in a big way, or just so frustratingly small things that will not do as they're asked. People tell me it's not just me it happens too and that I'm forgetting all the times its worked and I find I can't really believe them, I know part of it is learning difficulties, some tyes of information go straight to long term memory storage without ever passing through short tem memory, so I've  probably got multiple memories of how to do simple things like C&P, but no way to access them and every time I try  its like the first time. I've tried doing the same things over and over in the hope of getting them to stick in my memory, onl they don't, although I remember having done so, just not what I did.

I had a horrific experience with a new computor a couple of weeks ago, I ended up locked out of everything except my email as it refused to accept any of my existing passwords, refused to accept new passwords and OTP's, it was treating me like I was an invader into my own stuff. I had to write to the comunity manager to help me get back on here as I was stuck on the sign in/reset password page going round in circles.

Its upset me so much that I'm still using my old laptop as I'm to afraid to go on the new one, even starting it up feels risky as I don't know if it will do it again or infect this old one. I'm going to have to get a new phone soon as my current one has a big crack on the casing and I know I should upgrade to something more modern and not an old basic flip top doro. I get so overwhelmed so easily with any thing techy, people starting asking questions and using words I don't understand or why they're asking, then they get cross or disapoiinted that I don't know and I get upset and have the urge to crawl under the table and hide. I've had a few people try and teach me but things have always gone wrong and they can't help anymore or they've just got frustrated or even worse set me up to fail. Everytime I successfully log on to my pooter and do what I need to do, even here I feel like I've got away with it rather than done something normal.

Parents

  • Hi

    Iain’s suggestions are good ones. A notebook with your login and passwords would definitely help. 

    I’ve noticed too how your annoyance with the tech gets transferred to people on here who try to help you. Also perhaps try using correct terminology instead of slang words. "Pooter” is often used by less confident older people and actually pushes others who might help away rather than engaging with them seriously. 

    Ive a practical suggestion though - I worked in public libraries for many years, retired in 2013, and we had computers and staff with them to assist people one-to-one who are learning how to use them. You might not have one on Anglesey but I would imagine Bangor or one of the north wales coast towns will have the facilities and sessions which you can book. I know for certain that Conwy has an excellent public library with a cafe, and that there are direct trains from Llanfair with its large free car park. 

    Good wishes 

    Alice

Reply

  • Hi

    Iain’s suggestions are good ones. A notebook with your login and passwords would definitely help. 

    I’ve noticed too how your annoyance with the tech gets transferred to people on here who try to help you. Also perhaps try using correct terminology instead of slang words. "Pooter” is often used by less confident older people and actually pushes others who might help away rather than engaging with them seriously. 

    Ive a practical suggestion though - I worked in public libraries for many years, retired in 2013, and we had computers and staff with them to assist people one-to-one who are learning how to use them. You might not have one on Anglesey but I would imagine Bangor or one of the north wales coast towns will have the facilities and sessions which you can book. I know for certain that Conwy has an excellent public library with a cafe, and that there are direct trains from Llanfair with its large free car park. 

    Good wishes 

    Alice

Children
  • in reply to Deleted User

    Thanks Iain, I don't mean to come across as agressive. I've got my little black book of passwords and other important information and I used it when trying to set up my new pooter, only it refused to accept any of them and kept sending me round and round in circles, I even tried using the existing password as the new password, all to no avail, that was when I hit melt down.

    Often when people talk about computers they talk about things I dont understand as I have no context, I mean what does X number of gigabytes actually mean, or so much RAM, as far as I'm concerned a ram is a male sheep. I did get one friend to put it into how many films would it store, but even that didn't work that well as I just thought why on earth would I want to store so many films? The same when I ask about smart phones and people tell me I have to choose between apple and android and when I ask what that means I'm told one runs apple software and the other microsoft and I'm left none the wiser. If ony I could find someone to help, my knowlege is so basic most people don't know how to start explaining stuff to me and then others come along and tell me I should do something else and I get even more confused. It's the same when talking about the benefits of apple or microsoft on phones, I end up more confused not less as I feel like a bone between two dogs with everybody wanting me to agree with them even though I don't know what I'd be agreeing about.

    Theres a bloke in the shop where I bought this computer and my new one from who comes across as a retired headmaster, the type who asks a question he knows the answer to and then when you're reply is "wrong" he gives you his answer, which isn't very helpful. When a friend totally messed my pooter and I had to take it in to be fixed, I ended up doing a "Jeremy Paxman" and kept asking the same question over and over again and he still wouldn't answer me properly. Most of my answers were 'I don't know' anyway as when I went in I told him what had happened and I didn't know what my friend had done to it and he kept asking what had been done and seemed confused that I didn't know.

    I did try and see the woman who teaches tech at our local library, but she was one of the most autistic unfriendly people I've ever met and din't understand that I have learning difficulties that effect me, or that I can't use computers with over head flourescent lights in the room as I can see the screens flicker and get a minging 3 day migraine. Our libraries computers are really really old and often don't work and they're not being replaced, the signal is dreadful too, the whole of Llangefni is a blackspot and signal often drops to a point where nothing will load. Going to Lanfair PG is at the other end of the island to me and as it would mean using public transport too the whole things would be to stressfull and I'd be to wound up to learn anything. The station carpark is free, but also stuffed with tourists heading to the big EMW next door. 

    So many of you seem to know so much and can do so much that I wouldn't even know where to begin like changing a hard drive, I'm glad you all have this much knowlege and without wanting to sound aggressive, it makes me feel even worse about my inability to master more than the very basics, I just feel so stupid.

    So if I disapear one day and don't come back you'll find me under the kitchen table.