How do people manage tech?

For me its so stress inducing, it never seems to matter what I do things go wrong and they go wrong in a big way, or just so frustratingly small things that will not do as they're asked. People tell me it's not just me it happens too and that I'm forgetting all the times its worked and I find I can't really believe them, I know part of it is learning difficulties, some tyes of information go straight to long term memory storage without ever passing through short tem memory, so I've  probably got multiple memories of how to do simple things like C&P, but no way to access them and every time I try  its like the first time. I've tried doing the same things over and over in the hope of getting them to stick in my memory, onl they don't, although I remember having done so, just not what I did.

I had a horrific experience with a new computor a couple of weeks ago, I ended up locked out of everything except my email as it refused to accept any of my existing passwords, refused to accept new passwords and OTP's, it was treating me like I was an invader into my own stuff. I had to write to the comunity manager to help me get back on here as I was stuck on the sign in/reset password page going round in circles.

Its upset me so much that I'm still using my old laptop as I'm to afraid to go on the new one, even starting it up feels risky as I don't know if it will do it again or infect this old one. I'm going to have to get a new phone soon as my current one has a big crack on the casing and I know I should upgrade to something more modern and not an old basic flip top doro. I get so overwhelmed so easily with any thing techy, people starting asking questions and using words I don't understand or why they're asking, then they get cross or disapoiinted that I don't know and I get upset and have the urge to crawl under the table and hide. I've had a few people try and teach me but things have always gone wrong and they can't help anymore or they've just got frustrated or even worse set me up to fail. Everytime I successfully log on to my pooter and do what I need to do, even here I feel like I've got away with it rather than done something normal.

Parents
  • Hi

    Iain’s suggestions are good ones. A notebook with your login and passwords would definitely help. 

    I’ve noticed too how your annoyance with the tech gets transferred to people on here who try to help you. Also perhaps try using correct terminology instead of slang words. "Pooter” is often used by less confident older people and actually pushes others who might help away rather than engaging with them seriously. 

    Ive a practical suggestion though - I worked in public libraries for many years, retired in 2013, and we had computers and staff with them to assist people one-to-one who are learning how to use them. You might not have one on Anglesey but I would imagine Bangor or one of the north wales coast towns will have the facilities and sessions which you can book. I know for certain that Conwy has an excellent public library with a cafe, and that there are direct trains from Llanfair with its large free car park. 

    Good wishes 

    Alice

Reply
  • Hi

    Iain’s suggestions are good ones. A notebook with your login and passwords would definitely help. 

    I’ve noticed too how your annoyance with the tech gets transferred to people on here who try to help you. Also perhaps try using correct terminology instead of slang words. "Pooter” is often used by less confident older people and actually pushes others who might help away rather than engaging with them seriously. 

    Ive a practical suggestion though - I worked in public libraries for many years, retired in 2013, and we had computers and staff with them to assist people one-to-one who are learning how to use them. You might not have one on Anglesey but I would imagine Bangor or one of the north wales coast towns will have the facilities and sessions which you can book. I know for certain that Conwy has an excellent public library with a cafe, and that there are direct trains from Llanfair with its large free car park. 

    Good wishes 

    Alice

Children
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