How do people manage tech?

For me its so stress inducing, it never seems to matter what I do things go wrong and they go wrong in a big way, or just so frustratingly small things that will not do as they're asked. People tell me it's not just me it happens too and that I'm forgetting all the times its worked and I find I can't really believe them, I know part of it is learning difficulties, some tyes of information go straight to long term memory storage without ever passing through short tem memory, so I've  probably got multiple memories of how to do simple things like C&P, but no way to access them and every time I try  its like the first time. I've tried doing the same things over and over in the hope of getting them to stick in my memory, onl they don't, although I remember having done so, just not what I did.

I had a horrific experience with a new computor a couple of weeks ago, I ended up locked out of everything except my email as it refused to accept any of my existing passwords, refused to accept new passwords and OTP's, it was treating me like I was an invader into my own stuff. I had to write to the comunity manager to help me get back on here as I was stuck on the sign in/reset password page going round in circles.

Its upset me so much that I'm still using my old laptop as I'm to afraid to go on the new one, even starting it up feels risky as I don't know if it will do it again or infect this old one. I'm going to have to get a new phone soon as my current one has a big crack on the casing and I know I should upgrade to something more modern and not an old basic flip top doro. I get so overwhelmed so easily with any thing techy, people starting asking questions and using words I don't understand or why they're asking, then they get cross or disapoiinted that I don't know and I get upset and have the urge to crawl under the table and hide. I've had a few people try and teach me but things have always gone wrong and they can't help anymore or they've just got frustrated or even worse set me up to fail. Everytime I successfully log on to my pooter and do what I need to do, even here I feel like I've got away with it rather than done something normal.

Parents
  • I know part of it is learning difficulties, some tyes of information go straight to long term memory storage without ever passing through short tem memory

    You know this is most likely the root of many of the issues you experience so I would say find ways to store this information in a way that you can access - perhaps pen and paper is better for you. When making notes, make sure you write it in a way that will be easy to understand it when you go back to read it again in the future.

    I ended up locked out of everything except my email as it refused to accept any of my existing passwords

    I would use the same technique - make a list of these in a notebook with space for new passwords when you need to change them.

    they get cross or disapoiinted that I don't know and I get upset

    I have observed your response to tech issues on many occasions and when I have tried to help I often feel as if you are being aggressive for trying to help. I appreciate it may not be your intention but this may be why you find people back away quickly when trying to help.

    Is there a solution to all of this? It probably requires 2 things - 1) moderating your stress response to the issues and being able to seek assistance in a calm state of mind, and 2) finding a tech support person who you can rely on to help without feeling antagonised.

    This would be my interpretation of the situation and thoughts on how you could make progress.

Reply
  • I know part of it is learning difficulties, some tyes of information go straight to long term memory storage without ever passing through short tem memory

    You know this is most likely the root of many of the issues you experience so I would say find ways to store this information in a way that you can access - perhaps pen and paper is better for you. When making notes, make sure you write it in a way that will be easy to understand it when you go back to read it again in the future.

    I ended up locked out of everything except my email as it refused to accept any of my existing passwords

    I would use the same technique - make a list of these in a notebook with space for new passwords when you need to change them.

    they get cross or disapoiinted that I don't know and I get upset

    I have observed your response to tech issues on many occasions and when I have tried to help I often feel as if you are being aggressive for trying to help. I appreciate it may not be your intention but this may be why you find people back away quickly when trying to help.

    Is there a solution to all of this? It probably requires 2 things - 1) moderating your stress response to the issues and being able to seek assistance in a calm state of mind, and 2) finding a tech support person who you can rely on to help without feeling antagonised.

    This would be my interpretation of the situation and thoughts on how you could make progress.

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