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Pain Clinic, waste of time

TheCatWoman

I had a call with the pain clinic earlier, I'd been waiting nearly 7 months for an appointment, I was supposed to speak to the consultant, but he wasn't in today, so I had a nurse instead, she was one of the most unsympathetic people I think I've ever spoken too and that takes some doing. Seeing that I'd been discharged before for something else, she asked 'what I expected from them this time?' That felt incredibly insulting, like I'm on at them all the time, I was refered this time for a different problem than before, I asked if it was possible that they had some different injections to the ones I normal have or if I could have them more often with a consultants recomendation

Parents

  • Good morning,

    Think I had a similar experience.

    August 2025 I over stretched when putting away biscuits in the cupboard. Thought it was a soft tissue injury or rotar cuff injury (similar); 

    December 2025 I caved in to book a nhs physiotherapy appointment (gp surgery); went to make the appointment, the receptionist said that it's a long wait as the physiotherapist was off (vacation); asked me which part of the body needed physio on.

    On 5th December I had a phone call to say that the clinic runs on Wednesdays.

    Booked myself on 7th January. 4 reminder messages (1 text and 3 NHS app messages);

    Attended the appointment, listened to me and said frozen shoulder. Explained to me what it is. If I get it on the left side I have to have a blood test to rule out diabetes. Also go back if gets worse.

    Making appointments is difficult.

    Two mistakes on my medical records. 

    I'd declined the steroid injection (I wasn't told the side effects or any other stuff);

    Finding paracetamol  and deep heat gel helps. Will take ages to heal. 

    I was expecting to go to the GP surgery to make an appointment, which was simpler as find it difficult to do phone calls. 

    Another problem is that you can't book appointments online as people weren't turning up for appointments without cancelling.

    Absolutely ridiculous. 

Reply

  • Good morning,

    Think I had a similar experience.

    August 2025 I over stretched when putting away biscuits in the cupboard. Thought it was a soft tissue injury or rotar cuff injury (similar); 

    December 2025 I caved in to book a nhs physiotherapy appointment (gp surgery); went to make the appointment, the receptionist said that it's a long wait as the physiotherapist was off (vacation); asked me which part of the body needed physio on.

    On 5th December I had a phone call to say that the clinic runs on Wednesdays.

    Booked myself on 7th January. 4 reminder messages (1 text and 3 NHS app messages);

    Attended the appointment, listened to me and said frozen shoulder. Explained to me what it is. If I get it on the left side I have to have a blood test to rule out diabetes. Also go back if gets worse.

    Making appointments is difficult.

    Two mistakes on my medical records. 

    I'd declined the steroid injection (I wasn't told the side effects or any other stuff);

    Finding paracetamol  and deep heat gel helps. Will take ages to heal. 

    I was expecting to go to the GP surgery to make an appointment, which was simpler as find it difficult to do phone calls. 

    Another problem is that you can't book appointments online as people weren't turning up for appointments without cancelling.

    Absolutely ridiculous. 

Children
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