The Triage Trap: Why do we defend the systems that rely on our crisis?

I wanted to share some thoughts not to focus on frustration, but to help us constructively look at why navigating these systems can feel so incredibly exhausting. By gently unpacking the core mechanics of the structures around us, we can stop spending our finite energy trying to fit into spaces that weren't built for us, and instead start looking at how to cultivate a genuine way forward.
Following on from the discussion regarding the structural limitations of the NHS, I’ve been reflecting on how the concept of "triage"—which we normalised as an acceptable operating model—actually impacts almost every other major pillar of neurodivergent life.
Triage is, by definition, a battlefield necessity born out of extreme scarcity. It was designed to sort the immediately dying from those who can wait. When we carry this wartime mindset into peacetime society, it creates a perverse infrastructure that can actively punish proactive management and force neurodivergent people into visible crisis just to receive basic human adjustments.
From my perspective, we see this identical "battlefield triage" model playing out across three major areas:
1. The Education System: Triage at the School Gate
Because school budgets and specialized staff are under permanent scarcity, resources (like 1-to-1 support or sensory spaces) are strictly rationed. To get help, a child often must be in a state of visible, disruptive crisis—acting out or school-refusing. Autistic children who default to internalizing their anxiety, masking, or quietly slipping under the radar are pushed to the bottom of the pile because they aren't "disrupting the battlefield" of the classroom. Their slow-motion burnout is ignored until they completely collapse.
2. The Workplace: Reactive HR, Not Proactive Design
Corporations heavily market their "neuroinclusive" credentials, but their operational models remain entirely crisis-driven. Offices and workflows are rarely designed with sensory sensitivities or executive dysfunction in mind from the outset. Instead, the corporate triage machine only kicks in when an employee hits a breaking point—resulting in a performance failure or prolonged sick leave. Only when it becomes a financial or legal risk does HR step in to patch things up, rather than building a peacetime environment where they could have thrived from day one.
3. State Support and Benefits: The Deficit Trap
The entire infrastructure for disability support operates on this exact same battlefield mindset: prove to us how broken you are today so we can decide if you qualify for support. It demands that we describe our absolute worst, most dysfunctional days, stripping away the context of dynamic disability. If an autistic adult manages to scrape by through immense personal effort and preventative self-care, the system views them as "healed" and strips the safety net away—inevitably triggering the very crisis they were working to avoid.
The Solution and the Psychological Barrier
Many of the posts I read across this forum already describe these exact battles in heartbreaking detail. We know the system is blind to slow-motion, chronic challenges. But when we talk about solutions, we often fall into a trap. We instinctively adopt the establishment's language—arguing about tax hits, macroeconomics, or why radical change "can't be done."
In a way, it can feel like turkeys voting for Christmas. It is a known psychological defense mechanism: it is far less painful to believe that the system is broken because of "budgets" or "poor funding" than it is to confront the harsh reality that the current design relies on a level of structural spite and hostility toward neurodiversity. If we convince ourselves that a better, bespoke world is an impossible luxury, the mistreatment we endure right now becomes easier to accept.
This isn't about wallowing in despair; it is about accurately identifying the problem so we can finally start talking about a realistic way out. But if we are ever going to find a sustainable path forward, we have to stop accepting the excuses of a crisis-driven model that treats our well-being as an afterthought.
How do we, as a community, step away from this cycle of accommodation and survival? If we were to stop trying to adapt to frameworks that are simply working exactly as they were structurally designed to, what does a genuinely supportive, proactive environment look like to you?
Parents
  • Hi Phased,

    Please refer to our post on the use of AI within the Online Community (+) Use of AI on the Online Community - Autistic adults - Home - National Autistic Society - Our Community

    'We ask that AI tools are not used to simulate personal experience, generate advice or respond to people in distress. Posts and replies should reflect an individual’s own lived experience and views.'  AI tools may be used when drafting a post, for example to help with structure or wording. Where this is the case, users should be transparent and say that AI has been used in this way.'

    Thanks

    Suzanne Mod

  • These are my lived experience and this is my personal advice  

    My family have the experience of the school triage .

    I personally have experienced the workplace concerns and now the state support and benefits issues that I raise.

    With past experience working in Union representation and organising for change and a deep interest and past education in the psychology of human interaction the ideas I pulled together here are my own - albeit recycling ideas that no doubt I learned from people along the way.

    I read the posts on the forum and this post is raised as a result of them and is raised with the help of AI to arrange and edit my words and ideas and help with structure and wording. I also used it to research the evidence to support my argument/discussion and fact check it.

    Thanks for the heads up tho'

  • is raised with the help of AI to arrange and edit my words and ideas and help with structure and wording.
    I also used it to research the evidence to support my argument/discussion

    This needs to be highlighted at the beginning according to the rule.

    Some members of the forum, including myself, are 'triggered' by AI.

    If you were to highlight its use at the start of the OP/comment it gives us the opportunity to decide whether or not to read. 

    That said your posts are very interesting indeed. 

    All the best. 

  • Some members of the forum, including myself, are 'triggered' by AI.

    I admit it makes my mind freeze. I find the AI style so difficult. I have no problem with someone asking AI to 'iron out' something they wish to say, in terms of grammar and spelling, but once it loses that person's style, I struggle. There's something about it that seems to lose any contact with the feeling a human has posted; it becomes a sort of faceless corporate-speak. And I don't trust it to fact check, given it's infamous ability to make stuff up.

    I like the forum rule of having an AI warning at the start of the response as otherwise, I'm back in that hopeless feeling that there's something wrong with me when I can't read it.

  • I have no idea if others are being so thorough so there isn't the trust there I might (but not always) have with a human unsupported by AI.

    Same here  

  • I'm far more interested in the truth

    That is true of everyone here I should think.

    What matters also (besides the non-human way that AI writes) is that we know the source and that the source of information has been verified by the person posting the information - please see my most recent post on this and that of  

  • Yeah, whatever.  The transparency note at the top of a thread is cool with me to respect the NAS compliance rules.  I'm far more interested in the truth and of what's being written than the means of writing it myself so I'm stepping away from this to protect my own energy and "really" and truthfully sanity.  Best wishes

Reply
  • Yeah, whatever.  The transparency note at the top of a thread is cool with me to respect the NAS compliance rules.  I'm far more interested in the truth and of what's being written than the means of writing it myself so I'm stepping away from this to protect my own energy and "really" and truthfully sanity.  Best wishes

Children