friendly supermarket tills

The supermarket chain Tesco has introduced Dementia Friendly tills, with the first example being created in Chester. The idea is that the till will be staffed by someone who has had training through Dementia Friends.

Dementia is currently a high profile area, and justifiably accommodation for people with dementia is a good idea, but it is also a first for disabilities (apart from a wide access till for wheelchairs).

I wish someone would take the initiative to be autism friendly in supermarkets. The tills are often in the noisiest parts of the store, and people on the spectrum having to queue to pay for their purchases are a captive audience for a barrage of sensory assaults from which they cannot easily extricate themselves.

Tills are often near the refrigerator units, with their competing high level hums. Also near the tills are seating areas where people are sat talking, or kids screaming, or the tills are fairly near a cafe within the supermarket. Sometimes tills are near the external doors so there is traffic noise. Then the tills themselves are noisy with ring tones.

People on the autistic spectrum who become stressed while caught in the till queue are not given any special provision, nor are supermarkets particularly understanding of parents with autistic spectrum children who are affected by the barrage of noise, smells and visual stimuli.

Isn't it time supermarkets recognised disabilities like autism. They make enough money from us.

Parents
  • longman said:

    I think for me its the doorhandle test that gets me every time. My brain is convinced the handle only turns one logical way to open a door. If it happens the opposite way I'm stuck. While not peculiar to autism it is supposed to be a good indicator. For some reason you don't consider alternatives well.

    This just reminded me that a few years ago, I went to the loo at a cafe. I was unable to open the door to get out, and ended up shouting for help. Someone came and opened the door perfectly easily. I felt such a fool at the time. Thank you for shedding light on yet another embarrassing memory.

    Re machines, I have my favourites, and it takes time, without the pressure of a queue to learn. I have had my failures and have an unfortunate tendancy to argue verbally, when they start spouting electronic messages, but they are better. I just hate the shops where some well meaning member of staff jumps in to help too soon. I'd rather work it out if I can.

Reply
  • longman said:

    I think for me its the doorhandle test that gets me every time. My brain is convinced the handle only turns one logical way to open a door. If it happens the opposite way I'm stuck. While not peculiar to autism it is supposed to be a good indicator. For some reason you don't consider alternatives well.

    This just reminded me that a few years ago, I went to the loo at a cafe. I was unable to open the door to get out, and ended up shouting for help. Someone came and opened the door perfectly easily. I felt such a fool at the time. Thank you for shedding light on yet another embarrassing memory.

    Re machines, I have my favourites, and it takes time, without the pressure of a queue to learn. I have had my failures and have an unfortunate tendancy to argue verbally, when they start spouting electronic messages, but they are better. I just hate the shops where some well meaning member of staff jumps in to help too soon. I'd rather work it out if I can.

Children
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