Can you request a job coach change in a non-dwp employment scheme?

Hello everyone,

I was just wondering if anyone has any ideas? 

My job coach, not a dwp one, and I have not really been able to build a rapport and she is not great at using computers or finding employment. I just don't feel comfortable telling her my medical information and needs.

I had sent off an email on Thursday to the relevant manager and today I got a response saying that she will be informed as she had no idea about my issues with her! I don't want her as I feel very unsupported by her, let alone told that I made a complaint about her!

For reference I have never replaced any support worker or job coach before. My previous job coach I had for over a year until my time at the hospital came to an end and before that I had two rounds of adult social care support from a gentleman who was fantastic which lasted for over a year too. 

However I am really struggling with this job coach and feel I am putting in all the work in what is supposed to be "support into work", 

Parents
  • What do you get the job coach through? Just as you mention them not being DWP. It's not an area that I have a lot of experience in but I know that you can get Neurodivergence coaching through access to work and you can find someone that suits you. I'm wondering if you could find someone that would be more suitable for you and has expertise in helping people find employment? I think there's quite long waits with access to work now but might be worth a try?

Reply
  • What do you get the job coach through? Just as you mention them not being DWP. It's not an area that I have a lot of experience in but I know that you can get Neurodivergence coaching through access to work and you can find someone that suits you. I'm wondering if you could find someone that would be more suitable for you and has expertise in helping people find employment? I think there's quite long waits with access to work now but might be worth a try?

Children
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