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Job application requiring emotion recognition from AI generated facial expressions

Fibonacci Squid

Yes this is after I told them I was autistic (they said they would apply a 'score adjuster' afterwards). Yes it produced the predictable result that I was terrible at it. Here is an example screenshot. 

The job had nothing to do with recognising emotions, it was for a technical role not a people focused one. It just seems ridiculous that they can do this so openly? As I feel like naming and shaming today, this was for a WSP job and the psycometric testing was Arctic Shores. 

 

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  • I can’t think of one good reason for testing anyone on this! 

  • in reply to Orangegnome
    Orangegnome said:
    I can’t think of one good reason for testing anyone on this!

    Most customer facing roles require you to be able to identify the emotional state of a customer and react to create the desired outcome but adapting to it (eg if they are angry then defuse it, if they are scared then be supportive, if they are confused then try to understand the root of the requirement and help them through the confusion etc.

    It has a lot of use in the working world.

    Management also need it to be able to deal with their reportees, especially where there is any kind of conflict resolution of even bullying going on.

  • in reply to Iain

    It might be good to use this on some existing employees in customer/patient facing roles and if they fail get them some more training! We seem to live in a world where any sort of complaint is seen as aggression which leads to a refusal to engage with you or your complaint. Some people seem to practice passive agression as a way of winding up the customer/patient to the point they lose patience and call out the attitude of the person supposedly helping them. 

    I guess this is going to be another hoop people looking for work are going to have to jump through, like having a driving licence in a role where you don't travel for work purposes, or the old, need a degree  certain amount of experience and be under a certain age, which excludes pretty much everybody.

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  • in reply to Iain

    It might be good to use this on some existing employees in customer/patient facing roles and if they fail get them some more training! We seem to live in a world where any sort of complaint is seen as aggression which leads to a refusal to engage with you or your complaint. Some people seem to practice passive agression as a way of winding up the customer/patient to the point they lose patience and call out the attitude of the person supposedly helping them. 

    I guess this is going to be another hoop people looking for work are going to have to jump through, like having a driving licence in a role where you don't travel for work purposes, or the old, need a degree  certain amount of experience and be under a certain age, which excludes pretty much everybody.

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