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Struggling with current job

Em_Jones

Hey all, hope you're well

I've been recently diagnosed with Autism but have been suffering with anxiety for years (we believe this to be all linked)

I currently work as a customer service agent for a bank. Ever since I joined 3 years ago I've always really struggled with calls to the point where I've had to take time off sick due to this. I really struggle with dealing with conflict. If someone starts shouting at me, I start to cry even if I know I'm not in the wrong

Work is currently going really downhill to the point where they're not really caring about CS agents. They're chucking in so much extra stuff for us to do and remember alongside having to keep up with stats etc. I'm really struggling with this, and I'm finding my mental health is getting worse and worse. I was getting heart palpitations and my doctor told me to just look for a new job! 

I want to quit but I cannot seem to find any job roles that would be suitable for me as I don't think I'd be able to handle large amounts of customer contact (face to face or on calls)

Does anyone have any suggestions or advice for jobs that have helped or are good for autistic individuals, as I'm just sitting panicking 

Thank you guys

Parents

  • Hi there,

    Thank you for reaching out.  I'm sorry to hear you have been having a difficult time at work.  I'm sure it's something many can relate to, so know you're not alone in this, and I'm sure you will find helpful advice and solidarity here on the Online Community.

    You may find our Employment section helpful, particularly the section 'What can I do if I'm having trouble at work?'

    In terms of finding suitable employment, you may find our 'Finding Employment' module useful:

    https://www.autismonlinetraining.com/ 

    This module is designed to help autistic job seekers entering the job market understand their strengths and what next steps they could take towards gaining meaningful employment or work. 

    I hope you find these links useful and that you feel more positive soon!

Reply

  • Hi there,

    Thank you for reaching out.  I'm sorry to hear you have been having a difficult time at work.  I'm sure it's something many can relate to, so know you're not alone in this, and I'm sure you will find helpful advice and solidarity here on the Online Community.

    You may find our Employment section helpful, particularly the section 'What can I do if I'm having trouble at work?'

    In terms of finding suitable employment, you may find our 'Finding Employment' module useful:

    https://www.autismonlinetraining.com/ 

    This module is designed to help autistic job seekers entering the job market understand their strengths and what next steps they could take towards gaining meaningful employment or work. 

    I hope you find these links useful and that you feel more positive soon!

Children
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