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Others not helping mental health

Homebird

I wonder if anyone else finds when they are struggling it is made worse by things that have to be done.

I am off work due to burnout. Among other things I needed to do was to get a sick note. I have to complete an online form on the 8th day, which I did before they open. It said off work with stress. Later in the morning I get an email to call to make an appointment. When I get through,, I am told they have run out of appointments for a week's time, so have to ring at 8 the next day. When I call I am asked about filling in an online form, so have to explain why I called. I then get told the slot I have for the call. I don't understand when they see I am stressed, why they don't just email the appointment for a week, as I had no choice. All this adds to the stress before even waiting for the call.

Parents

  • I understand some of what you are experiencing. It is such a palaver to arrange something that used to be straightforward. I don’t know why GP surgeries won’t email appointments. There is an unacceptable burden placed on patients, even more so when patients are in circumstances such as you describe or are in poor health other ways.

    Recently, I had a dreadful experience at my GP surgery due to ‘the system’, so you have my sympathy. 

Reply

  • I understand some of what you are experiencing. It is such a palaver to arrange something that used to be straightforward. I don’t know why GP surgeries won’t email appointments. There is an unacceptable burden placed on patients, even more so when patients are in circumstances such as you describe or are in poor health other ways.

    Recently, I had a dreadful experience at my GP surgery due to ‘the system’, so you have my sympathy. 

Children
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