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Intentional misunderstanding?

JAX43

Today i was called out for asking a waitress questions, according to her i do it alot and she asked me if i could not try and speak to her as she is too busy with other customers or the coffee machine is too loud etc etc. I wanted to check if it was my food on the table as there were a few different people around the same table. When i tried to explain she accused me of shouting at her. This put me off my food and i left it, she came over and took my plate before i had chance to process what had just happened. I don't have the option to avoid her in future because the cafe is within the place i volunteer at. Any suggestions how i can resolve this issue?

Parents

  • Negative interactions with people are really tough. I understand how this has upset you and made you want to avoid going there - with the possibility of having to face any repetition of the bad experience. For all we know, the waitress may have been feeling hugely stressed that day, and could afterwards have regretted the way she mishandled things. Don't know...

    What could be a solution, however, is to find a way to continue using the cafe - and feel safe and comfortable doing so. You mentioned in a later response that your gallery colleagues are supportive. Might it be a good idea to ask one of them to come with you next time to ease you back in with the security of a friend being present? - and who may also be able to answer questions that you'd have previously directed at staff? Just an idea. So hope it gets resolved. 

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  • Negative interactions with people are really tough. I understand how this has upset you and made you want to avoid going there - with the possibility of having to face any repetition of the bad experience. For all we know, the waitress may have been feeling hugely stressed that day, and could afterwards have regretted the way she mishandled things. Don't know...

    What could be a solution, however, is to find a way to continue using the cafe - and feel safe and comfortable doing so. You mentioned in a later response that your gallery colleagues are supportive. Might it be a good idea to ask one of them to come with you next time to ease you back in with the security of a friend being present? - and who may also be able to answer questions that you'd have previously directed at staff? Just an idea. So hope it gets resolved. 

Children